Sign in to the Admin Console.
- Adobe Enterprise & Teams: Administration guide
- Plan your deployment
- Basic concepts
- Deployment Guides
- Deploy Creative Cloud for education
- Deployment home
- K-12 Onboarding Wizard
- Simple setup
- Syncing Users
- Roster Sync K-12 (US)
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- Approve Adobe apps in Google Admin Console
- Enable Adobe Express in Google Classroom
- Integration with Canvas LMS
- Integration with Blackboard Learn
- Configuring SSO for District Portals and LMSs
- Add users through Roster Sync
- Kivuto FAQ
- Primary and Secondary institution eligibility guidelines
- Set up your organization
- Identity types | Overview
- Set up identity | Overview
- Set up organization with Enterprise ID
- Setup Azure AD federation and sync
- Set up Google Federation and sync
- Set up organization with Microsoft ADFS
- Set up organization for District Portals and LMS
- Set up organization with other Identity providers
- SSO common questions and troubleshooting
- Manage your organization setup
- Manage users
- Overview
- Administrative roles
- User management strategies
- Assign licenses to a Teams user
- Add users with matching email domains
- Change user's identity type
- Manage user groups
- Manage directory users
- Manage developers
- Migrate existing users to the Adobe Admin Console
- Migrate user management to the Adobe Admin Console
- Overview
- Manage products and entitlements
- Manage products and product profiles
- Manage products
- Buy products and licenses
- Manage product profiles for enterprise users
- Manage automatic assignment rules
- Entitle users to train Firefly custom models
- Review product requests
- Manage self-service policies
- Manage app integrations
- Manage product permissions in the Admin Console
- Enable/disable services for a product profile
- Single App | Creative Cloud for enterprise
- Optional services
- Manage Shared Device licenses
- Manage products and product profiles
- Get started with Global Admin Console
- Adopt global administration
- Select your organization
- Manage organization hierarchy
- Manage product profiles
- Manage administrators
- Manage user groups
- Update organization policies
- Manage policy templates
- Allocate products to child organizations
- Execute pending jobs
- Explore insights
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- Manage storage and assets
- Storage
- Asset migration
- Reclaim assets from a user
- Student asset migration | EDU only
- Manage services
- Adobe Stock
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- Adobe Asset Link
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- Creative Cloud for enterprise - free membership
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- Overview
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- Adobe Update Server Setup Tool (AUSST)
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Learn how system, product, product profile, and user group admins can manage users individually to entitle them to Adobe products and services.
To add, update, and remove user accounts, navigate to the Users tab in the Adobe Admin Console. Select a user to edit or remove, or select Add users to add new ones.
If you're a new Adobe enterprise or teams customer, we recommend that you decide your user management strategy before you start managing users in the Admin Console.
View user list
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On the Users tab, the users list displays the name, email address, ID type and products asisgned to each user. The ID type is how the user is authenticated, which depends on the following:
- Federated ID (Applies to enterprise accounts): If you have claimed the email domain with which your users authenitcate their Adobe accounts and have set up your users to sign-in using SSO. Learn more.
- Enterprise ID (Applies to enterprise accounts): If you have claimed the email domain with which your users authenitcate their Adobe accounts and haven't set up SSO. Learn more.
- Adobe ID (Applies to teams or enterprise accounts): If you have not claimed the email domain or if your users authenicate with a public domain such as gmail.com.
If there are more than 1000 users in your org, the list of users is not displayed. You can either use the search field to search for a user, or select View Users List to view the complete list.
- Federated ID (Applies to enterprise accounts): If you have claimed the email domain with which your users authenitcate their Adobe accounts and have set up your users to sign-in using SSO. Learn more.
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Select the View Details
icon to view the user's entitlements, including products, user groups, and administrative permissions.
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Go to the Admin Console, and select Add Users.
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Enter the email address of the user. Optionally, you can enter the user's first and last names.
If you have claimed the domain of the email address of the user that you're adding, that user is added either as an Enterprise ID user or Federated ID user. This depends on whether the organization is set up as Enterprise ID or Federated ID on the Admin Console. If, however, you have not claimed the domain, the user is added as a Adobe ID user.
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Select the products or user groups to assign to the user. The list of products that displays, is based on the purchase plan of your organization. Read about how to manage products and product profiles on the Admin Console.
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For enterprise accounts, select a product and select a profile for the product. For teams accounts, select the product to assign to the user. Read about how to manage products and product profiles on the Admin Console.
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To add the user to a user group, navigate to User Groups or select the Add icon. Then, select the user groups. The products associated with the selected user groups are assigned to the user.
Note:You can add up to ten users here. To add more, repeat the above steps after saving the changes.
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Select Save. The user is added, and displays in the Users list.
When signing in to their Adobe account, if a user has multiple Adobe plans associated with the same email address and at least one is a business plan, Adobe creates separate profiles for each plan and gives each profile dedicated storage. Learn more about how end-users can manage adobe profiles.
Edit user details
As an administrator, you only have access to update details for users who belong to a domain that your organization owns. You cannot update details for users who belong to a domain that your organization trusts but does not own. You can modify the following details for a user:
- User Groups and Products associated with the user
- Administrative rights
- Country
- For Federated ID or Enterprise ID type users, user details can be changed using the Admin Console, Azure Sync, Google Sync, User Sync tool, or the User Management API. The changes take effect immediately, however, the user is not notified. If you change the email address for a user, inform the user to use the new email address to log in to the Adobe enterprise account.
- For Federated ID type users, changes in the email address affect the user login only if email addresses have been used as the identifier in the SAML handoff between Adobe and the Identity Provider of the organization. If your organization is using email addresses in the handoff, then the change in email addresses has to be done simultaneously on both sides or users will be unable to log in to their enterprise accounts.
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In the Admin Console, navigate to Users > Users.
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From the list of users, select the name of a user. Ensure that the hyperlink on the name is highlighted.
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Edit the products, user groups, and administrative rights associated with the user. Select the More Options icon in the upper-right corner of the relevant section.
Note:(For enterprises only) Assigning a user group will also assign the associated product profiles to the user.
Remove users
Federated ID and Enterprise ID type users can also be removed using Azure Sync, Google Sync, User Sync tool, or the User Management API.
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In the Admin Console, navigate to Users > Users.
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From the list of users that displays, select the check box for the relevant users.
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Select Remove Users.
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If you are not an Education customer and your organization uses Adobe storage for business, you can do one of the following:
- Transfer content now: Folder content is sent through email to a designated user. If you choose this option, specify the email address of the designated user that receives the content.
- Transfer content later: The folder content remains in the Inactive User tab until it is permanently deleted.
- Permanently delete content: The folder is permanently deleted with no option to retrieve the content.
For more information, see reclaim the assets of the deleted user.
If you're an Education customer, you will not see the above options. Which means that, when you delete an account, the student's assets are moved to Inactive Users tab.
To transfer the assets to a student who has left the organization, navigate to Storage > Inactive users, transfer the content to themselves or to some other user in the org (because the student is no longer part of the institution), the recipient needs to then download the assets (as zip files), and send the zip files to the student.
Caution:If you’re removing Directory Users (Users > Directory Users) for security reasons, all references to the user’s name and email address are removed. Only a unique alphanumeric ID is retained in the Admin Console. When you reclaim such assets later, it may be difficult to identify deleted users in the Inactive users tab. It is recommended that you use the Transfer content now option.
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In the Remove Users dialog box that displays, select Remove Users.
The users are removed from the Admin Console, and all permissions and access to services conferred by the organization are revoked.