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Automated Asset Migration

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment guide
      2. Enable Adobe Express in Google Classroom
      3. Integration with Canvas LMS
      4. Integration with Blackboard Learn
      5. Configuring SSO for District Portals and LMSs
      6. Kivuto FAQ
      7. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Set up identity
      1. Identity types | overview
      2. Set up organization with Enterprise ID
      3. Set up organization with Federated ID
        1. SSO overview
        2. Setup Azure Connector and sync
          1. Set up SSO with Microsoft via Azure OIDC
          2. Add Azure Sync to your directory
          3. Azure Connector FAQ
        3. Set up Google Federation and sync
          1. Set up SSO with Google Federation
          2. Add Google Sync to your directory
          3. Google federation FAQ
        4. Generic SAML
          1. Set up SSO with other SAML providers
          2. Set up SSO with Microsoft ADFS
          3. SSO Common questions
          4. SSO Troubleshooting
        5. Education SSO
          1. Configure SSO for District Portals and LMS
          2. Common questions
      4. Verify ownership of a domain
      5. Add and manage domains
      6. Link domains to directories
      7. Manage existing domains and directories
      8. Use directory trust to add pre-claimed domains
      9. Migrate to new authentication provider
    2. Asset settings
    3. Authentication settings
    4. Privacy and security contacts
    5. Console settings
    6. Manage encryption
  4. Manage products and entitlements
    1. Manage users
      1. Overview
      2. Administrative roles
      3. User management techniques
        1. Manage users individually   
        2. Manage multiple users (Bulk CSV)
        3. User Sync tool (UST)
        4. Microsoft Azure Sync
        5. Google Federation Sync
      4. Change user's identity type
      5. Manage user groups
      6. Manage directory users
      7. Manage developers
      8. Migrate existing users to the Adobe Admin Console
      9. Migrate user management to the Adobe Admin Console
    2. Manage products and product profiles
      1. Manage products
      2. Manage product profiles for enterprise users
      3. Manage self-service policies
      4. Manage app integrations
      5. Manage product permissions in the Admin Console  
      6. Enable/disable services for a product profile
      7. Single App | Creative Cloud for enterprise
      8. Optional services
    3. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Migrate from Device Licensing
      6. Manage profiles
      7. Licensing toolkit
      8. Shared Device Licensing FAQ
  5. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  6. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
      2. Getting started
  7. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Channel IDs for use with Adobe Remote Update Manager
      3. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
    9. Create packages using Creative Cloud Packager (CC 2018 or earlier apps)
      1. About Creative Cloud Packager
      2. Creative Cloud Packager release notes
      3. Application packaging
      4. Create packages using Creative Cloud Packager
      5. Create named license packages
      6. Create packages with device licenses
      7. Create a license package
      8. Create packages with serial number licenses
      9. Packager automation
      10. Package non-Creative Cloud products
      11. Edit and save configurations
      12. Set locale at system level
  8. Manage your account
    1. Manage your Teams account
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
      5. Change reseller
    2. Assign licenses to a Teams user
    3. Add products and licenses
    4. Renewals
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
    5. Automated expiration stages for ETLA contracts
    6. Switching contract types within an existing Adobe Admin Console
    7. Purchase Request compliance
    8. Value Incentive Plan (VIP) in China
    9. VIP Select help
  9. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  10. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Migrate your content from Adobe ID account to your new enterprise account.

Introduction

Storage is a core component of the cloud offering, which ensures that you can always access your content and related services. It allows you to manage your Creative Cloud assets and Document Cloud assets. With the Creative Cloud assets, you can even enable collaboration and sharing among users. Creative Cloud also helps you sync your content to your desktop. All content created or uploaded by you is tied to your account.

You can migrate content for any one of the following reasons:

  • When switching from an Adobe ID to an Enterprise/Federated ID account. For more information, see Manage identity types.
  • Your organization moves from teams plan to an enterprise plan. Hence, your applications get associated with your new enterprise account.

Adobe provides you an automated process to migrate your content from your old Adobe ID account to your new Enterprise/Federated ID account. This way, you can continue working on your content.

When your IT admin creates your Enterprise/Federated ID account, you receive an email. The email indicates that you can migrate your content to your new Enterprise/Federated ID account. Before you migrate your content, ensure that you have the latest version of the Creative Cloud desktop app, and complete the pre-migration tasks.

Note:

If your Creative Cloud plan only has Adobe Stock entitlement, your content won't be migrated automatically due to licensing differences between individual and enterprise Adobe Stock agreements.

Note:

You can automatically migrate content only if you have subscribed to a Creative Cloud All Apps plan. Automatic migration isn't applicable for plans, such as Acrobat Single App plan.

Pre-migration tasks

Asset Migration is an automated process. When you initiate this process all the supported content that is currently stored in your Adobe ID account is migrated to your Enterprise/Federated ID account. 

Before you initiate the Asset migration process, sign in to your Adobe ID account to complete the following pre-migration tasks.

Manage unsaved content

To ensure that you do not lose any work, save your work and sync your content to the cloud. Then, sign out of your Adobe ID account from the device you want to initiate Asset Migration. The migration process automatically signs you out of all your other devices, if any.

Manage personal content

The process migrates all supported content from your Adobe ID account. So, if you have any personal content in your account, remove that content from your current Adobe ID account before you initiate the migration process.

Note:

See the Frequently Asked Questions for the list of supported content.

Migrate content

After you complete the pre-migration tasks, follow the below steps to migrate your content from your Adobe ID account to your Enterprise/Federated ID account.

  1. To get started, click Sign in to your account in the email.

  2. Choose the Enterprise ID account type.

    Note:

    You can also start the migration process from Creative Cloud for desktop, Creative Cloud Files, Document Cloud Files, or any Adobe Desktop application. To start the process, sign out of your Adobe ID account and then sign back in to the new Enterprise/Federated ID account.

  3. You are prompted to sign in with your Enterprise ID or Federated ID credentials.

    If you are signing in to your enterprise account for the first time, then set the password for your new account.

    Note:

    For Federated ID account, sign in with your SSO credentials.

  4. After you sign in to the new Enterprise/Federated ID account for the first time, you see the Asset Migration Consent page before you can access your account.

    If you have not completed the pre-migration steps, click Go Back to Sign in. Then sign in with your Adobe ID and complete the pre-migration steps. The next time you sign in to your Enterprise/Federated ID account, you are prompted with the Asset Migration Consent page again.

    Provide Adobe your consent to migrate your content. See the Frequently Asked Questions for details on why Adobe needs your consent to migrate your content.

    To start the migration, select Yes, I want Adobe to migrate my content and click Continue.

    Or, if you do not want to migrate your content, select No, I want to move my content manually later and click Continue. To move your content manually later, see Migrate Assets.

    Caution:

    If you choose to proceed without migrating your content, you are not prompted with this option again. See the Frequently Asked Questions for more details.

  5. Once you provide your consent, the Asset Migration process begins.

    Caution:

    While the Asset Migration is in process, do not perform any changes on the content.

  6. After the migration completes successfully, a success message is displayed, and you are signed in to your Enterprise/Federated ID account.

    The migrated content is now available in your new Enterprise/Federated ID account.

  7. If an error is encountered in the migration process, you are prompted with the below message. See the Frequently Asked Questions for more details.

  8. To return to the sign-in screen, click Cancel and Go Back to Sign in.

    When you sign in again:

    • If the interruption occurred before the migration was started, then you are taken to the Asset Migration Consent page.
    • If the interruption occurred after the migration was completed, you will be directly signed into your new Enterprise/Federated ID account.
    • If you still experience any error, contact your organization IT Admin for support.
  9. After Asset Migration is completed, to take control of your personal Adobe ID account:

    1. Sign in with your Adobe ID account.
    2. Change your Adobe ID with your personal email address.
    3. Change your existing password.

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