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Manage your team in Adobe Express

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Quickly add or remove members, assign roles, and distribute licenses for your team of up to 20 members. Learn how admins can manage their team in Adobe Express.

Adobe Express deeplink

Try it in the app
Add people to your team and edit your teams' licenses and roles using the Adobe Express in-app user management.

Requirements

We recommend you use Adobe Express to manage your team if you meet the following conditions:

  • You have an Adobe Business Direct plan purchased from Adobe.com or phone sales team
  • You have the System Admin credentials
  • Your team has 20 or fewer members
  • You generally assign or reassign existing apps and services

Key advantages

The in-app user management offers premium benefits such as: 

  • Access, manage, and track your team's details on the go in Adobe Express
  • Simplify admin work such as license assignment and purchase via in-app user management
  • Access unassigned license information via in-app user management 
  • Switch user roles between member and admin in Adobe Express

Add people to your team

  1. Go to Adobe Express and select your profile. Then, select Manage people.

    Image displays Adobe Express UI with user profile expanded. Shows various options with a highlighted “Manage people” feature.
    To launch the user management feature, select your profile on the top right and select Manage people

  2. Select the Add people button on the Manage people's roles and access screen.

    Image displays the Manage people screen with "add people" button and options to edit roles, apps, and remove team members.
    Change team members' roles, assign apps, and add or remove people

  3. In the Add people and select access section, enter the email IDs of your team members and use Select access to assign licenses. You can add a maximum of 20 people at one time

    Note:

    You can only manage up to 20 people using the Manage people feature. Use the Adobe Admin Console if your team has 21 or more members.

  4. Assign licenses from Select Access and select Add to proceed. You can assign one or more app licenses to the same member.

    For example: johndoe@email.com can have an Adobe Express and Acrobat Pro license together.

  5. Unavailable licenses

    You'll need to buy and assign new licenses from your available product licenses. This will take you to the buying workflow.

Buy and assign new licenses

  1. Go to Adobe ExpressManage people > Add people and add your new team members' emails.

  2. Select the apps you want to assign under Select access. Select Add and checkout and review your order details.

    The image displays the add people screen with options to add email and select apps. Select app popup says license will be purchased on checkout.
    Select the app for each email address and select Add and checkout

  3. On the purchase screen, Manage your payment details, select your Licenses count, and review all details.

    The image displays the payment screen, with half showing billing details and the other half shows app license count and "agree and subscribe" button.

  4. Then, select Agree and subscribe to purchase the new licenses.

Manage people's roles and access

Navigate to the Manage people feature in Adobe Express to do any of the following:

  • A. Role: Depending on your team's requirements, you can change a user's role from member to admin or vice versa. For example, you are the team admin and plan to go on leave. You can assign another team member as admin in your absence.
  • B. Access: You can assign or change app assignments under the Access column. You could either assign an existing app license or buy and assign a new app license.
  • C. Actions: You can remove a user who's left the team or no longer needs licenses. Select the More menu ( ) in the Action column to remove a user.
Screen shows manage people interface with some open and some deselected options to add people, manage roles, assign apps and remove members.
Manage people's roles and access options

A. Roles column to change roles between member and admin B. Access column to assign app licenses  C. Action menu to remove a user 

Common questions

Have a question? Check the following list for your answer. If your question isn't listed, ask the community

How do I add more than 20 people to my team?

You can only add upto 20 users in one go using the Manage people feature. Repeat the Add people process to add more. If you have a significantly larger team, use the Adobe Admin Console to add users in bulk.

Note:

After 20 users, you cannot access the user management features. We recommend you to use Adobe Admin Console if your team has 21 or more members.

I don't see the Manage People option in Adobe Express. Why?

The Manage people feature is only available for admins with Adobe Business Direct plans. If your team has an Adobe Business Direct plan, please contact your team admin to get Admin rights.

I see "Your team is too large for in-app management". What's wrong?

In-app user management functionality works best for smaller teams of up to 20 members. You can keep adding users after you've reached 20. However, the experience is disabled as soon as the total number of users reaches 50.

If you have a larger team, we recommend using Adobe Admin Console to manage your team and their licenses.

Can I change my role from Admin to Member?

As an admin, you can only change other users' roles and access. You can not change your own role or access or remove yourself from the team.

You can assign another user with an admin role and ask them to change your role, change your app access, or remove yourself from the team.

How can I recover data for a user who's no longer on the team?

If the removed user was on the Business Storage model, you can recover the user's data using asset reclamation in the Adobe Admin Console.

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Adobe MAX 2024

Adobe MAX
The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online