Open elements.adobe.com
Last updated on
Jan. 18, 2024
As part of the Elements 2023 release, we are offering a web companion app to make it easy to access, view, create and share your photos and videos from any browser. The web app is currently available as English-only beta. In case you want to play with the desktop or the web application before making the purchase, you can try the fully functional 30-day free trial of Photoshop Elements and Premiere Elements.
This article covers:
- How to use Adobe Elements web beta in trial mode.
- How to convert web trial to full access.
- Troubleshooting steps.
How to use web in trial mode
To get access to a 30-day free trial of Adobe Elements on web beta:
How to convert web trial to full access
Since Adobe Elements web beta is a companion to desktop applications, you need to purchase and activate Photoshop Elements 2023 or Premiere Elements 2023 desktop applications to get full access to the web application.
Once you've purchased the desktop product, follow the steps to install and activate the desktop application. To know more about installation and activation, click here.
After the desktop application is activated, launch Adobe Elements web beta and sign in using the same Adobe ID that you used in the desktop application. You should now have full access to Adobe Elements web beta. In case you still see your web app in trial mode, try the troubleshooting steps mentioned below.
Troubleshooting steps:
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Launch the desktop application and check if the activation was successful, to do so follow these steps:
- Click on the Help menu in the desktop application, then click on System Info.
- Check for licensing type.
- The licensing type should be Perpetual
- If it still shows Trial even after you've entered the serial number– then close all the applications, re-launch and check again.
- Check if the licensing type is Perpetual Volume License – Elements web isn't available for Volume serial keys, buy a retail serial number and try again.
If you still face issues in Photoshop Elements trial to full conversion, wait for 24 hours. A fresh launch after 24 hours usually resolves the issue. For immediate access or for any other query, connect with our chat support.
