Welcome to Adobe Director 12. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Director 12 documentation.

The readme file provides the latest information about the application and overrules similar information in other forms of documentation supplied with the product.

Minimum system requirements

Adobe Director 12 - Authoring

Windows

  • Intel Pentium IV 600MHz or higher
  • Microsoft® Windows® XP Service Pack 3 or later
  • Microsoft Windows Vista Service Pack 2 or later
  • Microsoft Windows 7 Service Pack 1 or later
  • Microsoft Windows 8
  • Microsoft Internet Explorer 6.0 or later
  • 512 MB of RAM
  • 500 MB of available hard-disk space (additional free space required during installation)
  • DVD-ROM drive
  • Microsoft® Speech Application Programming Interface (SAPI) 4.0 or later
  • Internet or phone connection required for product activation

Mac OSX

  • Mac OS X 10.7 and 10.8
  • Safari
  • 512 MB of RAM
  • DVD-ROM drive
  • Internet or phone connection required for product activation

Director Player and Shockwave Player

Windows

  • Intel Pentium IV 600MHz or higher
  • Microsoft® Windows® XP Service Pack 3 or later
  • Microsoft Windows Vista Service Pack 2 or later
  • Microsoft Windows 7 Service Pack 1 or later
  • Microsoft Windows 8
  • Microsoft Internet Explorer 6.0 or later
  • Mozilla Firefox

Mac OSX

  • Mac OS X 10.7 and 10.8 with Intel processors
  • Safari

Install your software

Before you install, close all applications currently running on your systemâ”including other Adobe applications, Microsoft Office applications, and browser windows.

Windows:

  • Insert the DVD in your drive, and follow the on-screen instructions. If the installer does not launch automatically, navigate to the Adobe Director 12 folder found at the root level on your disk and double-click Setup.exe to start the installation process.
  • To install software downloaded from the web, follow these instructions:
    1. Double click the downloaded executable file.
    2. In the Install Adobe Director 12 dialog box, change the path to C:\ or C:\Director.

Note:

Do not use the default path in the dialog box. You cannot run setup.exe if the files are downloaded to the desktop, or any other path with a double-byte path name.

Mac:

  • Insert the DVD in your drive, double-click Install Adobe Director 12, and follow the on-screen instructions.
  • If you downloaded the software from the web, double-click Install Adobe Director 12, and follow the on-screen instructions.

Note: In order to reinstall your software after your original installation, you will need access to the original installer (CD, DVD or the download from the web). Before you begin reinstallations, please make sure the installer is in the same drive or location it was during the original installation.

Uninstall your software

  1. Before you uninstall, close all applications currently running on your system including other
    Adobe applications, Microsoft Office applications, and browser windows.
  2. Do one of the following:
  • In Windows, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
  • Mac OS has a new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications\Utilities\Adobe Installers. Authenticate as an administrator, then select Remove Components and follow the on-screen instructions.

Purchase from a trial

Choose Activate from the Help menu and follow the on-screen instructions.

Electronic licensing

Adobe software may include electronic license (e-license) management technology to ensure compliance with the Product License Agreement. When present, this technology prompts you to verify the license of your product within 30 days after you start it for the first time. If prompted, verification is mandatory.

The on-screen prompt may ask you to activate the software. This verification process does not collect, transmit, or use any personally identifiable information. To learn more, visit the Adobe web site at http://www.adobe.com/activation.

Activate software:

  1. If the Activation dialog box is not already open, choose Help > Activate.
  2. Follow the on-screen instructions.

    Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.

Registration information

When you install your software, be sure to register to get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars.

Register online now, or complete and return the registration card in your Director 12 product box.

Customer care

Customer Service

Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.comâs main page for your region or country and click on Contact.

Support Plan Options and Technical Resources

If you require technical assistance for your product, including information on free and paid support options and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. For outside of North America http://www.adobe.com/go/intlsupport/. Free troubleshooting resources include Adobeâs support knowledgebase, Adobe user-to-user forums and more.

You can download sample Director movies that describe the new features in Director 12 from the Director Support Center.

Other resources

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