Error message
The Add-on failed to install: It requires escalated privileges, click here for more information and try again.
Error Code: -175
You must have administrator access to install Add-ons.
This can happen if you do not have administrator access to install applications on your computer, or if you clicked No or Cancel when asked to enter an administrator password. You must enter your computer's administrator password if it is requested during installation.
Solution
Try installing again. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install. Click the notification message when it appears. Enter your administrator password if required, and click Yes in the notification dialog.
Error message
The Add-on <addon-name> failed to install: Please make sure the Add-on is valid and completely downloaded.
Solution
Try installing again. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.
Error message
The Add-on installation failed because it is incompatible with installed Adobe applications. Refer the Compatibility section by clicking here.
Solution
Once the application is installed, try installing the Add-on again. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.
Error message
The Add-on <addon_name> failed to install: Another Add-on required by this one is not installed or enabled.
Solution
Check which Add-on or Add-ons must be installed first by reading the description of the Add-on you are trying to install.
Install the required Add-on or addons first, then reinstall this one. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.
Error message
The Add-on <addon-name> failed to install: An Add-on with the same name is already installed.
Solution
Check that the Add-you have already installed is the one you want. If it is a different product with the same name and you want the one available through My Add-ons, you must remove the one that is currently installed, then reinstall through My Add-ons.
To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.
Error message
The Add-on <addon-name> failed to install: A newer version of this Add-on is already installed.
Solution
If you want the specific version being offered through My Add-ons, you must remove the newer version you have previously installed, then reinstall the older version through My Add-ons.
To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.
Error message
Case 1: The Add-on requires to be closed to complete the installation. Click here for more information.
Case 2: The Add-on requires its compatible Adobe application to be closed to complete the installation. Click here for more information.
Solution
Quit the compatible CC applications that are running. The installation resumes automatically after a few minutes.
Error message
The Add-on <addon-name> failed to install: None of the required Adobe applications have been installed.
Solution
Install at least one CC application that supports this Add-on. The installation resumes automatically after a few minutes.
If the Add-on is not automatically installed in the application, then reinstall this Add-on from the My Add-ons section.
To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.
Error message
The Add-on <addon-name> installation failed because it is incompatible with installed Adobe applications. Refer the Compatibility section by clicking here.
Solution
Check the requirements for this Add-on, then download and install a compatible version of a CC application. The installation resumes automatically after a few minutes.
If the Add-on is not automatically installed in the application, then reinstall this Add-on from the My Add-ons section. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.
Error message
The Add-on <addon-name> failed to install: There was a file operation error when installing this Add-on.
Solution
The Add-on may be corrupted. Try downloading it again, or contact the Adobe Exchange Online Forum for assistance.
Error message
The Add-on <addon-name> failed to install: Failed to update the database. Click here for more information.