Find solutions for Extension Manager error codes

The Add-on failed to install: It requires escalated privileges, click here for more information and try again.

Try installing again. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install. Click the notification message when it appears. Enter your administrator password if required, and click Yes in the notification dialog.

The Add-on <addon-name> failed to install: Please make sure the Add-on is valid and completely downloaded.

Try installing again. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.

The Add-on installation failed because it is incompatible with installed Adobe applications. Refer the Compatibility section by clicking here.

Once the application is installed, try installing the Add-on again. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.

The Add-on <addon_name> failed to install: Another Add-on required by this one is not installed or enabled.

Check which Add-on or Add-ons must be installed first by reading the description of the Add-on you are trying to install.

Install the required Add-on or addons first, then reinstall this one. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.

The Add-on <addon-name> failed to install: An Add-on with the same name is already installed.

Check that the Add-you have already installed is the one you want. If it is a different product with the same name and you want the one available through My Add-ons, you must remove the one that is currently installed, then reinstall through My Add-ons.

To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.

The Add-on <addon-name> failed to install: A newer version of this Add-on is already installed.

If you want the specific version being offered through My Add-ons, you must remove the newer version you have previously installed, then reinstall the older version through My Add-ons.

To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.

Case 1: The Add-on requires to be closed to complete the installation. Click here for more information.

Case 2: The Add-on requires its compatible Adobe application to be closed to complete the installation. Click here for more information.

Quit the compatible CC applications that are running. The installation resumes automatically after a few minutes.

The Add-on <addon-name> failed to install: None of the required Adobe applications have been installed.

Install at least one CC application that supports this Add-on. The installation resumes automatically after a few minutes.

If the Add-on is not automatically installed in the application, then reinstall this Add-on from the My Add-ons section.

To do this, go to My Add-ons, find the add-on, and if it is already installed, first click  Remove. Wait two minutes for the removal to complete, then click Install.

The Add-on <addon-name> installation failed because it is incompatible with installed Adobe applications. Refer the Compatibility section by clicking here.

Check the requirements for this Add-on, then download and install a compatible version of a CC application. The installation resumes automatically after a few minutes.

If the Add-on is not automatically installed in the application, then reinstall this Add-on from the My Add-ons section. To do this, go to My Add-ons, find the add-on, and if it is already installed, first click Remove. Wait two minutes for the removal to complete, then click Install.

The Add-on <addon-name> failed to install: There was a file operation error when installing this Add-on.

The Add-on may be corrupted. Try downloading it again, or contact the Adobe Exchange Online Forum for assistance.

The Add-on <addon-name> failed to install: Failed to update the database. Click here for more information.

Contact the Adobe Exchange Online Forum for assistance.

The Add-on <addon-name> failed to install: Failed to validate the license online.

Contact the Adobe Exchange Online Forum for assistance.

The Add-on <addon-name> failed to install: General error message. Click here for more information

Contact the Adobe Exchange Online Forum or the producer for assistance.