Troubleshooting issues with cloud documents

Learn how to troubleshoot issues with cloud document workflows.

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Experiencing issues with creating, saving, opening, or sharing a cloud document? Try any of these resolutions. 

When you work on cloud documents, your work is kept in sync with the Creative Cloud sync process.

Follow any of these procedures to troubleshoot issues with cloud document workflows.

 

No luck? Share the Creative Cloud logs and help us investigate the issue.

Dapatkan bantuan lebih cepat dan lebih mudah

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