This file contains last-minute product information and troubleshooting tips.

• Installation Notes
• System Requirements
• Supported file formats
• Supported video devices
• Additional Resources and Training
• Compatibility with other versions of Adobe Premiere Elements and Adobe Premiere Pro CS5
• Known Issues
• Copyright

Installation Notes

• Please refer to the following documents for installation instructions:
  • Install Adobe Premiere Elements 10 | Windows | Mac
  • Trials | Download, install | Photoshop Elements 10 | Premiere Elements 10
  • Troubleshoot installation problems | Photoshop Elements 10, Premiere Elements 10 | Windows
•  Ensure that you do not have any anti-virus software running on your computer when you install Adobe Premiere Elements. Installation can fail or take a long time when some anti-virus software is running on your computer.

System Requirements

• Windows
• Mac® OS
• For both Windows and Mac OS

Windows

• 2GHz or faster processor with SSE2 support; dual-core processor required for HDV or AVCHD editing and Blu-ray or AVCHD export.
• Microsoft® Windows XP with Service Pack 2, Windows Media Center, Windows Vista® (all applications run native on 32-bit operating systems and in 32-bit compatibility mode on 64-bit operating systems), or Windows 7 (Adobe® Premiere® Elements Editor runs native on 32-bit and 64-bit operating systems; all other applications run native on 32-bit operating systems and in 32-bit compatibility mode on 64-bit operating systems)
• 2GB of RAM 
• Color monitor with 16-bit color video card.
• Microsoft DirectX 9 or 10 compatible sound and display driver.
• Windows Media Player (required if importing/exporting Windows Media formats)

Mac® OS

• Multicore Intel® processor
• Mac OS X v10.5.8 through v10.7 (all applications run native on 32-bit operating systems and in 32-bit compatibility mode on 64-bit operating systems).
• 2GB of RAM

For both Windows and Mac OS

• 4GB of available hard-disk space to install applications; additional 5GB to install content
• Graphics card with latest updated drivers
• 1024x768 monitor resolution
• DVD-ROM drive (compatible DVD burner required to burn DVDs; compatible Blu-ray burner required to burn Blu-ray discs)
• QuickTime 7 software 
• DV/i.LINK/FireWire/IEEE 1394 interface to connect a Digital 8 DV or HDV camcorder. 
• Internet connection required for Internet-based features

For a full list, visit www.adobe.com/products/premiereel/systemreqs.

Supported file formats

AVCHD, Blu-ray Disc (export only), DV-AVI (import/ export on Windows, import only on Mac OS), DVD, Dolby® Digital Stereo, H.264, HDV, MPEG-1 (import only), MPEG-2, MPEG-4, MP3, QuickTime, Windows Media (Windows only), and many more. For a complete list, visit www.adobe.com/products/premiereel/systemreqs.

Import/export of some formats, may require activation through an Internet connection. Activation is fast, simple, and free.

Supported video devices

Adobe Premiere Elements can capture or import video from the following devices. An updated list of tested devices can be found online.

• DV Camcorders including miniDV camcorders. We recommend that you connect DV devices using FireWire/1394. .
• AVCHD Camcorders
• HDV Camcorders
• DVD Camcorders
• JVC Everio and Everio G Camcorders
• Flip and similar memory based camcorders
• Mobile Phones - For Adobe Premiere Elements to read content on your mobile phones in the .3GP, .3GP2 and .MPEG4 video file formats, you must have QuickTime 6.5 or later installed on your computer. For Nokia phones, install the software provided with your phone.
• Digital still cameras
• Webcams (see info below on capturing from webcams)
• WDM cameras

Additional Resources and Training

• Adobe Premiere Elements product pages
• Troubleshooting Tips and Support Knowledgebase
• Training and Tutorials
• User to User forum
• Contacting Technical Support

Compatibility with other versions of Adobe Premiere Elements and Adobe Premiere Pro CS5, CS5.5

• You can have previous versions of Adobe Premiere Elements installed on your computer, but do not run them simultaneously.
• You can open projects from previous versions of Adobe Premiere Elements in Adobe Premiere Elements 10.0. However, after you save the projects in Adobe Premiere Elements 10.0, you cannot edit them in previous versions of Adobe Premiere Elements. Mac version of Adobe Premiere Elements does not support Windows projects and the other way round.
• You cannot import Adobe Premiere Elements 10.0 projects into Adobe Premiere Pro CS5 or CS 5.5.

Known Issues

• Capturing and Importing Video
• Organizer
• Edit
• Photoshop Elements Integration
• Exporting Movies

Capturing and Importing Video

• DV Device control is disabled and capture does not proceed normally if sound card is not present, or is offline.
• If capture is interrupted by a system event such as switching users, locking the system, or the screensaver, the duration of the captured file is much shorter than expected. We recommend that you disable the screensaver before starting capture, and avoid any action that can interfere with the capture.
• For live capture from DV camcorders, you must first disable scene detect.
• When importing some Flash files, a message “Flash player has stopped potentially unsafe operation" appears. Click “OK”, and the file will import normally.
• When capturing from HDV camcorders, you sometimes see interlace lines in the preview window, The interlace lines do not appear in the captured video
• Divx files are sometimes, not imported, and sometimes, only audio or video part of the file is imported.
• After completing time-lapse capture, it can take some time for the Organizer to update and display the thumbnails for the captured files. Still images captured using Stop Motion are not added to the organizer.
• Ensure that you have installed the drivers shipped with the device before you import media from them.
• Stop Motion capture is not supported for HDV camcorders.

Organizer

When reconnecting missing media, each grouped scene must be reconnected individually.

Edit

• For HDV content, generation of thumbnails for DVD scene menus can take longer than expected.
• Organizer sometimes exhibits performance issues with large catalogs (5000-10,000 files).
• Voice over narration, is sometimes, not recorded when using a mono USB microphone.
• When previewing audio mixes, pops may be heard as the CTI passes form one clip to the next. These pops are not played in your exported movie.
• Audio mixer sliders sometimes become “sticky” when mixing clips that have been time stretched.
• [Japanese SPECIFIC] Entering ¥ symbol in Menu templates produces a backslash ( \ ).
• [Japanese SPECIFIC] Japanese text displays garbage characters when you copy content into the Titles editor box.

Photoshop Elements Integration

• In Photoshop Elements, choosing “Edit in Adobe Premiere Elements” does not, sometimes, bring the Adobe Premiere Elements window to the foreground.
• If a Photoshop Elements slideshow is sent to Adobe Premiere Elements, further edits in Photoshop Elements are not reflected in Adobe Premiere Elements.
• Images saved in Photoshop Elements in BMP mode using Advanced Settings cannot be imported into Adobe Premiere Elements. Images include those created using Adobe Premiere Elements Freeze Frame function and sent to Photoshop Elements for editing. If the image is saved using Photoshop Elements Advanced Settings, it cannot be returned to Adobe Premiere Elements. As a result, the original, unedited Freeze Frame image is used.
• Send to Adobe Premiere Elements 10 does not work from previous versions of Photoshop Elements.

Exporting Movies 

• Exporting movies to the root directory of any drive (For example, D:\) sometimes fails.
• When you export a movie containing stop markers to a Blu-ray Disc, playback does not stop at the stop marker position.
• When exporting movies exceeding one hour to MPEG2 format, the render dialog sometimes continues to be displayed for a period of time even after the render progress bar shows completed. Rendering continues until the render dialog box closes. Clicking Cancel before the render dialog box closes interrupts this process, and your export file is not created.
• For playback on a portable playstation (PSP), movies must include both audio and video. Movies exported with video only or audio only do not play on the PSP.
• You cannot archive projects with Type 1 DV-AVI files.
• If standard definition menu templates are used when burning to Bluray, menu images of low quality are displayed.
• When burning a Bluray disc to a previously burned disc, an error message indicating that the disc is incompatible, instead of an error message indicating the disc is full, is displayed.
• Movies exported in H.264 format sometimes have a few white frames added to the end.
• Movies exported in MPEG2 format are sometimes a few frames shorter than the original movie.
• [Japanese SPECIFIC] Online service ( Upload to Facebook or Youtube) If you use Japanese text when uploading content to Facebook or Youtube, you are not redirected to the Share page after the upload is complete. When you try and upload content for the second time, the application sometimes crashes. These issues are seen because of problems with handling the Japanese IME.

Copyright

Copyright 1991-2011 Adobe Systems Incorporated and its licensors. All rights reserved. Adobe, the Adobe logo and Adobe Premiere are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Notices, Terms and Conditions pertaining to third party software are located at http://www.adobe.com/go/thirdparty.Portions utilize Microsoft Windows Media Technologies. Copyright ©1999-2006. Microsoft Corporation. All Rights Reserved.

Copyright 1996-2006 Sonic Solutions. All Rights Reserved.

MPEG Layer-3 audio compression technology licensed by Fraunhofer IIS and THOMSON multimedia (http://www.iis.fhg.de/amm/).

VST PlugIn Technology by Steinberg.

ASIO Technology by Steinberg Media Technologies GmbH.