2. Download the latest version of Shockwave Player
If you don't have the latest version, download it here: Adobe Shockwave Player download
3. Install Shockwave Player
After you download Shockwave Player, follow the installation instructions that appear on the download page.
Note:
(Windows 8 only) Ensure that you run the browser in Desktop mode to install and enable Shockwave Player.
For more information on the latest update to Adobe Shockwave Player, see Release Notes | Shockwave Player 12.
4. Enable Shockwave Player in your browser
For Internet Explorer, see Enabling Shockwave Player | Internet Explorer.
For FireFox on any OS, see Enabling Shockwave Player | Firefox.
For Safari on Mac OS, see Enabling Shockwave Player | Safari.
For Google Chrome, see Enabling Shockwave Player | Chrome.
5. Verify if Shockwave Player is installed
If you see clouds moving in the animation below, congratulations, you have successfully installed Shockwave Player!
If you don't see the animation after completing all the steps, refresh this page using the icon below. For Windows 8, ensure that you view this page in Desktop mode to see the animation.
Still having problems?
Browse one of the following links for help:
Installation problems for Windows 8 and older

Ask an expert in the forum