Information about Adobe Shockwave End of Life and general troubleshooting.

Note:

Effective April 9, 2019, Adobe Shockwave will be discontinued and the Shockwave player for Windows will no longer be available for download. Companies with existing Enterprise licenses for Adobe Shockwave will continue to receive support until the end of their current contracts. Adobe continues to offer a rich set of content creation tools through Creative Cloud, including Adobe Animate CC for authoring interactive content for multiple platforms, such HTML5 Canvas, WebGL, Flash/Adobe AIR, and others.

For more information, please see the FAQ.

Still having problems?

Browse one of the following links for help:

Installation problems for Windows 8 and older

Installation problems for Mac OS

Ask an expert in the forum

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