Enable Shockwave player on Internet Explorer

  1. Click the Tools icon in the upper-right corner of Internet Explorer. (The icon looks like a cogwheel.)
Click the tools icon in the upper-right corner of Internet Explorer
  1. In the pop-up menu that appears, click Manage Add-Ons.
In pop-up Tools menu, click Manage Add-Ons
  1. In the dialog box that appears, select Toolbars and Extensions.
Manage Add-Ons dialog box, select Toolbars and Extensions
  1. In the list of Add-ons, look for “Shockwave ActiveX Control” (another name for Shockwave Player).

    In the Status column, check to see whether Shockwave ActiveX Control is Disabled. If it is disabled, click the row for Shockwave ActiveX Control to highlight it.
Manage Add-Ons dialog box, if Shockwave ActiveX Control is Disabled, highlight it
  1. In the lower-right corner of the Manage Add-ons dialog box, click Enable.
Manage Add-ons dialog box, with Shockwave ActiveX Control highlighted, click Enable
  1. Close the Manage Add-ons dialog box.
  2. Click Refresh to reload the web page. If you see the animation playing this time in the Step 5 of Shockwave Player Help, then Shockwave Player has been successfully enabled.

Enable Shockwave Player on Firefox

  1. Choose Firefox > Add-ons.
Open Firefox, select Firefox in top left-corner and select Add-ons from menu
  1. Select Plugins.
On Firefox Add-ons Manager screen, click Plugins.
  1. In the list of Add-ons, look for Shockwave for Director (another name for Shockwave Player). Check the status that appears to the right of the plug-in name.
From Add-ons list, find Shockwave for Director, check if enabled or disabled
  1. Select Always Activate from the pop-up menu.
In Firefox Add-ons Manager select Always Activate
  1. Close the Add-ons Manager.
  2. Click Refresh to reload the web page. If you see the animation playing this time in the Step 5 of Shockwave Player Help, then Shockwave Player has been successfully enabled.

Enable Shockwave Player on Safari

  1. Choose Safari > Preferences.
In menu bar cleck on Safari then select Preferences

Note:

If you are viewing Safari in full-screen mode, mouse over the top of the browser screen to see the menu.

  1. In the Security tab, make sure that Allow Java and Allow All Other Plug-ins are enabled.
Security tab, Allow Java and Allow All Other Plug-ins boxes are checked
  1. Close the Preferences window.

Enable Shockwave Player on Chrome

  1. Type chrome://plugins in the address bar to open the Plug-ins page.
In address bar, type chrome://plugins
  1. On the Plug-ins screen that appears, find the Adobe Shockwave Player listing. Check the status (Enabled or Disabled).
In Chrome Plug-ins screen, find Adobe Shockwave Player status
  1. Click Enable.
In Chrome Plug-ins screen, click Enable for Adobe Shockwave Player
  1. Select Always Allowed to always allow Shockwave Player to run.
Check Always Allowed box to allow Shockwave Player to run (Chrome)
  1. Close the Plug-ins screen.
  2. Use F5 button to reload the web page. If you see the animation playing in the Step 5 of Shockwave Player Help, then Shockwave Player has been successfully enabled.

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