Troubleshooting & help

Common issues

If Adobe Contribute is owned by your company or organization, you won’t see it listed under your Adobe ID. Chat with Adobe Customer Care.

See these articles for information on how to test SFTP functions and FTP functions.

Try the solutions in this connection troubleshooting guide to resolve intermittent or persistent connection issues.

Contribute may freeze, flicker, or have other issues because of a system error. Get help resolving system errors and freezes on Windows or Mac OS.

Download & install

For information about purchasing Contribute, see the Contribute buying guide. For help with download issues, see Troubleshoot download problems. For help with installation issues, see Troubleshoot installation.

Yes. You can download a 30-day free trial version of Contribute from the Adobe Downloads page. You need to sign in with an Adobe ID and password to download a trial. For help installing the trial, see Adobe Contribute 6.5: Get started.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

You can download Contribute CS4 and earlier versions from the Contribute Downloads page.

Find your serial number on your original product DVD case or on your Adobe accounts page for products you downloaded from or registered with Adobe. For more information, see Find your serial number.

Common tasks

Choose Edit > My Connections and then click New. For more details, see Set up site connection | Contribute.

Visit the Contribute Publishing Server Downloads page for the latest product.

See the Contribute 6.5 FAQ for product information and links to the buying guide, tech specs, reviews, and more. For additional information, see Contribute Frequently Asked Questions.

Community

Join the conversation.

Popular Contribute subforum