Learn to download, install, and launch trial versions of Creative Cloud apps.

Download your first trial app

Welcome to Creative Cloud! To get started, simply download your first trial app from the Adobe website.

The Adobe Creative Cloud desktop app—which you’ll use to manage future app downloads—is installed at the same time.

  1. Navigate to the Creative Cloud apps catalog. Find an app that you want to download, such as Photoshop, and then click Start free trial.

    Click Download trial
  2. Choose one of the following workflows, depending on the screen that is displayed:

    • Start your free trial and choose a plan
    • Answer a few questions about trial usage (you may have to sign in to see this screen)
    Select your plan
    Start your free trial and choose a plan screen
    Question about trial usage
    Answer a few questions about trial usage (You may have to sign in to see this screen)

If you are prompted to start your free trial and choose a plan

  1. Select your plan from the provided options. For example, All Apps Plan or Photography Plan

    Choose your plan
  2. Enter your email address, and then click Continue

    Enter your email address (Adobe ID)
  3. Enter your payment information, and then click Start free trial.

    Note:

    Your trial period is free. You can cancel online anytime, with no fee, during the trial period.

    Enter your payment information

    Note:

    Your trial period begins when you click Start free trial

  4. If you are a new member, you are prompted to enter a password for your account. Enter your password, and then click Continue.

  5. Your app begins to download. At the same time, the Creative Cloud desktop app is displayed, and it manages the rest of the installation process. Check your download progress in the status bar next to the app’s name.

  6. Your app is installed and launched automatically.

    You can also launch your new app the same way you launch any app on your computer. Your new app is installed in the same location where your applications are normally installed, such as the Program Files folder (Windows) or the Applications folder (Mac OS).

    Having trouble with your first download?

    Note:

    By default, when you install a new Creative Cloud app, it removes the previous versions of the app on your computer. If you want to keep your previous versions installed, click Advanced Options and deselect the Remove old versions check-box in the update confirmation dialog box.

    You can choose to have multiple versions of the same app running simultaneously on your computer—except for Adobe Acrobat. An Adobe Acrobat XI or Acrobat DC installation uninstalls any previous version of Acrobat.

The free trial is available for seven days. During the trial period, you can cancel without any fee. You will be charged once the trial ends and your subscription starts. For information on canceling, see Cancel your Creative Cloud membership.

If you are prompted to answer a few questions about trial usage

  1. A screen appears with a question about how you will use the trial. Select your answer, and then click Continue.

    Note:

    If you are not already signed in to your Adobe account, you are prompted to sign in first. If you don't have an Adobe account, click Sign up and then follow the instructions. Once you sign in, the following screen is displayed.

    Trial usage questions
  2. Your app begins to download. At the same time, the Creative Cloud desktop app is displayed, and it manages the rest of the installation process. Check your download progress in the status bar next to the app’s name.

  3. Your app is installed and launched automatically. Your trial also starts at the same time.

    You can also launch your new app the same way you launch any app on your computer. Your new app is installed in the same location where your applications are normally installed, such as the Program Files folder (Windows) or the Applications folder (Mac OS).

    Having trouble with your first download?

    Note:

    By default, when you install a new Creative Cloud app, it removes the previous versions of the app on your computer. If you want to keep your previous versions installed, click Advanced Options and deselect the Remove old versions check-box in the update confirmation dialog box.

    You can choose to have multiple versions of the same app running simultaneously on your computer—except for Adobe Acrobat. An Adobe Acrobat XI or Acrobat DC installation will uninstall any previous version of Acrobat.

  4. To convert your trial to a full membership at any time, see Convert a trial to a paid Creative Cloud membership.

    The Buy Now button appears next to the product name in the Creative Cloud desktop app. To purchase a Creative Cloud membership, click Buy Now and follow the onscreen instructions.

Download more trial apps

Once you’ve downloaded your first app, you can use the Creative Cloud desktop app to easily browse, install, launch, and manage any Creative Cloud app or service.

  1. Click the Creative Cloud icon , located in the taskbar (Windows) or Apple menu bar (Mac OS), to open the Creative Cloud desktop app. If it’s not already selected, click the Apps tab at the top of the window.

    You will see your installed trial app, as well as a list of other apps you can browse and try.

    Note:

    If you don’t see the Creative Cloud icon, you may have quit the Creative Cloud desktop application. To relaunch it:

    • Windows: Choose Start > Programs > Adobe Creative Cloud.
    • Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.

    Note:

    To download the Creative Cloud desktop app manually, visit the Creative Cloud desktop app page.

  2. In the All Apps section, scroll to the TRIAL APPS subsection, and find the app you want to install.

    Trial Apps
  3. Click Try.

    Your app begins to download. Check your download progress in the status bar next to the app’s name.

    Note:

    Depending on your network’s speed, it could take some time to download your app.

  4. To launch your new app, click the application’s Start Trial button in the Apps panel.

    You can also launch your new app the same way you launch any app on your computer. Your new app is installed in the same location where your applications are normally installed, such as the Program Files folder (Windows) or the Applications folder (Mac OS).

    Click Start trial

    Note:

    By default, when you install a new Creative Cloud app, it will remove the previous versions of the app on your computer. If you want to keep your previous versions installed, click Advanced Options and deselect the Remove old versions check-box in the update confirmation dialog box.

    You can choose to have multiple versions of the same app running simultaneously on your computer—except for Adobe Acrobat. An Adobe Acrobat XI or Acrobat DC installation will uninstall any previous version of Adobe Acrobat.

  5. To convert your trial to a full membership at any time, see Convert a trial to a paid Creative Cloud membership.

    The Buy Now button appears next to the product name in the Creative Cloud desktop app. To purchase a Creative Cloud membership, click Buy Now and follow the onscreen instructions.

    Click Buy now

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