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7 thg 8, 2026
Resolve activation failures, unexpected exits, and watermark modes through license reactivation and cache management in Adobe InDesign.
InDesign Server licensing issues can cause unexpected exits, watermark mode, incorrect instance limits, or messages that the server is not properly licensed.
These problems are usually caused by corrupted licensing data, incomplete activation, or changes in virtual machine environments.
InDesign Server licensing and activation issues
In virtualized setups, moving a VM between hosts can deactivate the license and trigger these issues.
Create a license-only package for InDesign Server.
Install the package by following the license-only package instructions.
Launch InDesign Server from the command line.
Confirm that the application starts successfully.
Damaged Keychain entries prevent InDesign Server from license validation
Review the NGL logs for the error: SaveToStorageImpl Error: Failed in writing to storage with error code -25300.
Open Applications > Utilities > Keychain Access.
Search for Secure Notes entries named Adobe App Info.
Delete all matching Secure Notes entries.
Launch InDesign Server from the command line.
Confirm that the application no longer exits unexpectedly.
Corrupted licensing cache
Corrupted licensing data in the SLStore and SLCache folders can prevent proper activation.
Quit InDesign Server.
Delete the SLStore and SLCache folders from the following locations:
Windows:
- C:\ProgramData\Adobe\SLStore
- C:\Program Files (x86)\Common Files\Adobe\SLCache
macOS:
- /Library/Application Support/Adobe/SLStore
- /Library/Application Support/Adobe/SLCache
Reactivate InDesign Server using your serial number.
Launch InDesign Server and then verify that it starts correctly.
If you have a multi-instance license, but InDesign Server launches only one instance, verify that your serial number supports multiple instances before reactivating.
Ghi chú
If your organization is moving from serial number licensing to Admin Console for deployment, completely uninstall the previous InDesign Server version before installing the Admin Console package.
Tạo ấn phẩm in và kỹ thuật số bằng InDesign
Sáng tạo nên những quảng cáo, bố cục tạp chí, sách và nhiều ấn phẩm khác thật ấn tượng.
