Launch Adobe Bridge before connecting the camera.
Last updated on
Nov 10, 2026
Learn how to fix the Import Media dialog auto-launch issue.
Issue
The Import Media dialog does not launch automatically when a camera is connected to the computer.
Workaround
To ensure the Import Media dialog launches automatically, do the following:
Connect the camera to your computer.
The Import Media dialog should launch automatically.
Note
If the camera is connected before Adobe Bridge is launched, the Import Media dialog will not open automatically. In this case, launch Adobe Bridge and manually open File > Get Photos from Camera to import your media.
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