Bridge CC and Bridge CC 2015 crash while browsing folders and media on dual-monitor setup

On Mac OS X (versions 10.11.0, 10.11.1, 10.11.2, 10.11.3, and 10.11.6), Adobe Bridge CC and Bridge CC 2015 crash repeatedly while browsing through folders and media. 

This issue occurs only if all the following conditions are true:

  • You are using Bridge CC or Bridge CC 2015 on one of the listed Mac OS X versions.
  • You have an external display (dual-monitor) setup.
  • The option Displays Have Separate Spaces is selected in system preferences. By default, this preference is enabled on the listed Mac OS X versions.

Product versions affected

Adobe Bridge CC and Adobe Bridge CC 2015

Operating system

Mac OS X 10.11.x (El Capitan)

To fix this issue, use any of the following solutions:   

Solution 1: Update Bridge to the latest version

This issue has been fixed in Bridge CC 2017 release.

To resolve this issue, update to the latest version of Bridge.

To know how to update your app, see Update Creative Cloud apps.  

Solution 2: Update to macOS 10.12 (Sierra)

To fix the issue, update your Mac OS version to 10.12 (Sierra).

For more details, see Apple's documentation.

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