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FAQs and Troubleshooting guide for sharing projects for review

This article addresses common issues and their solutions for creating project reviews in Adobe Captivate. It also includes frequently asked questions about the review, commenting, and collaboration workflows.

Tip:
Use the latest version of Adobe Captivate.

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Troubleshooting guide

Here are some common issues and their solutions while creating a project review in Captivate.

Other URLs to be allowed 

In some network environments, certain URLs might be restricted, leading to issues accessing the review functionality. To ensure seamless operation of this feature, it is crucial to allow specific URLs/domains. The following URLs must be added to the allowed list of URLs by your IT or security team if you want to share a project for review.

You can download the complete list of fully qualified URLs and domains here:

Download

Adobe hosted domains:

  • *.adobe.com
  • *.adobe.io
  • *.adobecc.com
  • *.adobecces.com
  • *.adobeccstatic.com
  • *.adobedtm.com
  • *.adobeexchange.com
  • *.adobegenuine.com
  • *.adobegov.com
  • *.adobe-identity.com
  • *.adobejanus.com
  • *.adobelogin.com
  • *.adobeoobe.com
  • *.adobeprojectm.com
  • *.adobesc.com
  • *.adobesc.com
  • *.adobe-services.com
  • *.adobess.com
  • *.adobesunbreak.com
  • *.adobetag.com
  • *.behance.net
  • *.ftcdn.net
  • *.typekit.com
  • *.typekit.net
  • slp-statics.astockcdn.net
  • *.arkoselabs.com

Region dependent:

  • platform-cs-jpn3.adobe.io
  • ims-na1.adobelogin.com
  • federatedid-na1.services.adobe.com
  • adobeid-na1.services.adobe.com
Note:

Region dependent: The user's request will be fulfilled using the closest available service instances, tailored to their geographical location, whether it's in Japan, the US East Coast, Europe, or elsewhere

FAQs

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