Photoshop Elements crashes on using the crop tool or photo collage

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Applies to: Photoshop Elements

Sometimes, when you perform any of the following tasks, Photoshop Elements Editor crashes:

Photoshop Elements is installed at a custom location with double-byte characters in the location path.

Uninstall Photoshop Elements from the custom location having double-byte characters.

Note:

For more details about uninstalling Photoshop Elements, see Uninstall Adobe Premiere Elements or Photoshop Elements.

Reinstall Photoshop Elements at a location that doesn’t contain any double-byte characters.

Note:

For more details about installing Photoshop Elements, see Installing Photoshop Elements.

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