Troubleshooting & help
You can purchase a subscription or non-subscription version of FrameMaker Publishing Server from the Adobe Store. You'll need to sign in with an Adobe ID and password to complete the purchase and download the product. For help downloading and installing the app after purchase, see Installation and setup in the FrameMaker Publishing Server user guide. For more information on purchasing options, see the FrameMaker Publishing Server FAQ.
Each license of FrameMaker Publishing Server allows you to install the software on a pair of cores in either a physical or virtual machine. For more information on the core-based pricing of FrameMaker Publishing Server, see the FrameMaker Publishing Server FAQ.
You can convert a trial version of FrameMaker Publishing Server (2019 release) to a subscription. Simply choose the subscription option when you add the product to your cart from the Adobe Store. You can also choose to purchase a stand-alone (non-subscription) version.
You can cancel your subscription from your accounts page on adobe.com or by contacting Adobe Support. If you cancel within 14 days, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation. You will not have access to your subscription software after you cancel.
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