Troubleshooting & help
Download & install
How do I purchase and install FrameMaker Publishing Server?
You can purchase a subscription or non-subscription version of FrameMaker Publishing Server from the Adobe Store. You'll need to sign in with an Adobe ID and password to complete the purchase and download the product. For help downloading and installing the app after purchase, see Installation and setup in the FrameMaker Publishing Server user guide. For more information on purchasing options, see the FrameMaker Publishing Server FAQ.
Why won't FrameMaker Publishing Server download?
Can I download a trial copy of FrameMaker Publishing Server?
How do I retrieve my Adobe ID or password?
Can I install FrameMaker Publishing Server on multiple computers?
Each license of FrameMaker Publishing Server allows you to install the software on a pair of cores in either a physical or virtual machine. For more information on the core-based pricing of FrameMaker Publishing Server, see the FrameMaker Publishing Server FAQ.
How can I change my password?
How can I change my credit card info?
My trial expires soon. How do I convert it?
You can convert a trial version of FrameMaker Publishing Server (2019 release) to a subscription. Simply choose the subscription option when you add the product to your cart from the Adobe Store. You can also choose to purchase a stand-alone (non-subscription) version.
How do I cancel my subscription? Can I still use the software I have?
You can cancel your subscription from your accounts page on adobe.com or by contacting Adobe Support. If you cancel within 14 days, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation. You will not have access to your subscription software after you cancel.
How do I schedule a publishing task?
How can I monitor the status of tasks?
Can I reuse publishing tasks?
I need information on FrameMaker Publishing Server APIs.
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