Unable to open Lightroom Classic? Lightroom Classic crashes or freezes on launch?
We're here to help!
In some cases, having the latest GPU driver may not cure all problems related to video adapters and drivers.
The quickest and easiest way to determine if the problem is with your video adapter or driver is to disable the Use Graphics Processor preference.
For more information, see Troubleshoot graphics processor (GPU) and graphics driver issues.
To quickly determine whether Lightroom Classic is crashing due to a corrupt catalog, do the following:
If Lightroom Classic launches successfully, a corrupt catalog is causing the problem. For more information, see Troubleshoot corrupt catalog.
As a last resort, if you cannot resolve the problem, try reverting to a previous app version.
For more information, see Install previous versions of your Creative Cloud apps.
If you need more help, share information about your crash issue and crash log to help Adobe resolve the issue for you. For details, see Submit a crash report.
You can also participate in Adobe Lightroom Classic Community to find answers to some common questions or issues or share your ideas. We'd love to hear from you!