| Issue | Workaround |
When you export files from Lightroom Classic version 8.3, you get the following error while selecting a folder for export location: "The specified folder is not writable."
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This issue is fixed in Lightroom Classic version 8.3.1 (May 2019 release). For details, see Error while selecting a folder for export location. |
| (Enterprise accounts only) On updating to the latest version of Lightroom Classic, end users are prompted to sign in to use their app. Enterprise end users may see that their app is running in trial mode and may be prompted to start a trial or purchase a subscription, if the app was deployed using enterprise serial numbers. | This issue is expected to occur if the previous installation of Lightroom Classic CC (v7.x or earlier) was licensed and deployed by your admins using an enterprise serial number. For a resolution and mitigation steps, see Lightroom Classic asks for sign-in on update. |
(Mac only) If you are a Creative Cloud for Teams user in China, an error message is displayed every time you launch Lightroom Classic. The error is displayed even though you have installed the app on your computer in the language specified in the message. |
To resolve this error, change your operating system's setting to set Simplified Chinese as the primary OS language and then launch Lightroom Classic. For related helpful information, see Error launching CC apps for Teams users in China. |
| (Mac only) Lightroom Classic crashes when you switch to the Dark Mode in macOS 10.14 (Mojave) while the application is running. | For a list of known compatibility issues and their workaround that you may encounter when running Lightroom Classic and Lightroom on macOS 10.14 (Mojave), see Lightroom and Mojave | macOS 10.14. |
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