Access your Adobe ID account online, and sign in with your Adobe ID with which you have purchased Lightroom Classic subscription (your email address) and password.
Last updated on
Apr 27, 2021 07:03:14 AM GMT
When you launch Lightroom Classic and go to the Develop module, you get one of the following issue:
Develop module is disabled
Solution
Restart your computer
Restart your computer and launch Lightroom Classic.
Make sure your subscription is active
Verify whether your subscription is active or not. Develop module is disabled if your Lightroom Classic trial has expired or your subscription is not active.
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Under My plans, click Manage plan.
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In the Payment information section, check to make sure that your Lightroom Classic subscription is active. If it is expired, that's likely why you are seeing the Develop module is disabled message.
Sign out and then sign in again
Sign out from Lightroom Classic and then sign in again using your Adobe ID (usually your email).
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Launch Lightroom Classic.
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Choose Help > Sign Out (your Adobe ID).
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In the confirmation dialog box, click Sign Out.
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Launch Lightroom Classic.
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Do one of the following:
- If asked to sign in: Enter your Adobe ID with which you have purchased Lightroom Classic subscription
(usually your email), and click Sign in.
- If not asked to sign in: Choose Help > Sign In, then click Sign in now. Enter your Adobe ID with which you have purchased Lightroom Classic (usually your email) and password, then click Sign in.
- If asked to sign in: Enter your Adobe ID with which you have purchased Lightroom Classic subscription
Install the latest update
Make sure that you have the most current version of Lightroom Classic installed on your system.
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Launch Lightroom Classic.
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From the menu, choose Help > Updates.
For more information, see Keep Lightroom up to date.
Reset hosts file
Sometimes, your computer cannot access our activation servers due to corrupt hosts file and results in the error. Use the Limited Access Repair tool to edit the Adobe-related entries in your hosts file. For more information, see How to download and use the Limited Access Repair tool.
Blue/Black box with a cross in the Develop module
Solution
Disable GPU
You can quickly determine if the issue is related to your graphics processor or driver by following these steps:
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Launch Lightroom Classic.
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Navigate to one of the following:
- (macOS) Lightroom Classic > Preferences > Performance
- (Windows) Edit > Preferences > Performance
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Do one of the following:
- Lightroom Classic (version 8.4 and later)
From the Use Graphics Processor drop-down menu, select Off. - Lightroom Classic (version 8.3 and earlier)
Deselect Use Graphics Processor.
- Lightroom Classic (version 8.4 and later)
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Quit and relaunch Lightroom Classic.
If the problem goes away, your graphics processor or driver is likely the issue. See Troubleshoot graphics processor (GPU) and graphics driver issues | Lightroom Classic for further troubleshooting steps.
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