Welcome to Adobe Drive 4. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Adobe Drive documentation.
Adobe Drive is a product that enables seamless integration of an asset-management system with Adobe Creative Suite® 6 applications. A connected server appears on your computer as a mounted hard drive or mapped network drive. Once connected, you can access server files in several ways. You can use Windows Explorer or MAC OS Finder, as well as Open, Import, Export, Place, Check In, Save, or Save As dialog boxes in Adobe Photoshop®, Adobe Bridge, Adobe Illustrator®, Adobe InDesign®, and Adobe InCopy®.
Adobe Drive 4 includes two predefined connectors:
Adobe Drive can be extended to support access to 3rd party asset management systems. Asset management vendors can provide a custom connector for Adobe Drive to enable use of assets stored in their repository. Once customized by a Digital Asset Management (DAM) vendor, Adobe Drive represents the contents of the remote DAM system as a network drive on the user's file system and enables the use of "light-up" user functions inside Creative Suite applications, such as viewing version history or adding a check-in comment when saving a file. These Creative Suite features are present only when Adobe Drive (along with a DAM vendor's custom connector) is installed on the user's machine. Check with your asset management vendor to verify availability of an Adobe Drive 4 connector for their system.
Adobe Drive 4 includes the following key updates and several important bug fixes.
Adobe Drive 4 fully integrates with Creative Suite 6 products, including Adobe Photoshop 32/64bit, Adobe Bridge 32/64bit, Adobe Illustrator 32/64bit, Adobe InDesign, and Adobe InCopy.
You can now choose to automatically check in new files that are added in a connected folder through the file system (Mac OS Finder or Windows Explorer).
When you add a new Adobe Drive connection, you can specify a customized display name for that connection. The display name is show for the connection icon and the file system volume name.
If you do not specify a Display Name value, the connection URL is shown to identify the connection.
When you view the history versions of an asset that is managed by a CQ DAM server, the metadata of for the selected version is shown in the metadata panel of Adobe Bridge.
When you click the “Updates” link in the Adobe Drive Connect UI, Adobe Application Manager checks for available updates and let you choose the latest updates to install.
Adobe Drive 4 is used together with Creative Suite products (Photoshop, InDesign, InCopy, Illustrator, and Adobe Bridge). See Adobe Creative Suite 6 system requirements:
You must have installed one of these Creative Suite products in order to install Adobe Drive 4.
To install your software, download Adobe Drive from:
Installation requires 500MB of available hard-disk space. You must have Administrator privileges for installation.
In MAC OS:
To uninstall your software:
These problems are known to occur in this release. For the latest updates on known issues, go to: http://helpx.adobe.com/drive.html
Workaround: When connecting to a server through Adobe Drive, always use the same type of path specification (domain name or IP address) to connect to a server that manages InDesign files. Avoid using a display name for the connection, as this always results in an invalid reference.
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit adobe.com for your region or country and click Contact.
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click the question “Need a different country or region?”, choose a country or region, then click GO. Alternatively, you can click Change beside the country name at the top of the screen to select a different country or region.
Free troubleshooting resources include Adobe's support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more. We continually make additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.
If you are a developer and require support for the Adobe Drive SDK, more information is available about a Developer Support Incident Bundle here: