Troubleshooting & help
You can download SpeedGrade from the Creative Cloud apps catalog. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps.
For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.
Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. For more information on changing your password and other account information, see Manage your Adobe ID account.
Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.
Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.
If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.
Direct Link, the integrated edit-and-grade workflow between Premiere Pro and SpeedGrade, does not work with the latest version of Premiere Pro. See Direct-Link workflow between Premiere Pro and SpeedGrade.
Learn how to use the Snapshot view and Snapshot browser, including how to turn off snapshots and where to access the files.
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