Error | Installer is damaged

Find solution to the error "Installer file may be damaged" while installing Photoshop Elements or Premiere Elements

Issue

When you try to install Photoshop Elements or Premiere Elements, you get the following error:

The installation cannot continue as the installer files may be damaged. Download the installer file again.

Installer damaged error

Solution

Follow the steps below to resolve this issue:

  1. Open the folder where the Elements installer files are located.

  2. Right-click the Set-up.exe file and select Properties.

    Set-up properties

  3. Select the Digital Signatures tab.

    Digital signatures

  4. Select the signature displayed in the Signature list and click Details.

  5. From the Digital Signature Details dialog box, click View Certificate.

    View certificate

  6. Click Install Certificate.

    Install certificate

  7. Select Local Machine and click Next.

    Local machine

  8. Follow the on-screen steps to finish the installation.

  9. Once you get the "The import was successful" message, try the installation again.

    Import successful

Adobe

Pomoc dostępna szybciej i łatwiej

Nowy użytkownik?

Adobe MAX 2024

Adobe MAX
The Creativity Conference

14–16 października, plaża Miami Beach i online

Adobe MAX

The Creativity Conference

14–16 października, plaża Miami Beach i online

Adobe MAX 2024

Adobe MAX
The Creativity Conference

14–16 października, plaża Miami Beach i online

Adobe MAX

The Creativity Conference

14–16 października, plaża Miami Beach i online