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Update GPU drivers for Illustrator

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  1. Illustrator User Guide
  2. Get to know Illustrator
    1. Introduction to Illustrator
      1. What's new in Illustrator
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  3. Illustrator on the iPad
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      3. System requirements | Illustrator on the iPad
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    2. Workspace
      1. Illustrator on the iPad workspace
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      2. Import Photoshop and Fresco documents
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      4. Upgrade cloud storage for Adobe Illustrator
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      1. Troubleshoot create or save issues for Illustrator cloud documents
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      11. Design a flower in 5 easy steps
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      14. Draw pixel-aligned paths for web workflows
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      16. Global editing
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      14. Fonts | FAQ and troubleshooting tips
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    2. Creative Cloud Libraries in Illustrator 
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  8. Automate tasks
    1. Data merge using the Variables panel
    2. Automation with scripts
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  9. Troubleshooting 
    1. Crash issues
    2. Recover files after crash
    3. File issues
    4. Supported file formats
    5. GPU device driver issues
    6. Wacom device issues
    7. DLL file issues
    8. Memory issues
    9. Preferences file issues
    10. Font issues
    11. Printer issues
    12. Share crash report with Adobe
    13. Improve Illustrator performance

Learn how to identify and update outdated GPU device drivers. 

The Graphics Processing Unit (GPU) is a specialized processor that accelerates graphics rendering and helps Illustrator run smoother and faster. If your GPU drivers are not updated, they may not work well with the latest Illustrator version.

Before you begin

Ensure that your operating system and Illustrator are up to date.   Update Illustrator

Are you a macOS user?

Update macOS to automatically update your GPU drivers.

Are you a Windows user?

Update Windows and read on to learn how to manually update your GPU drivers.

Do you see a System Compatibility Report when you open Illustrator? You will see this report if your GPU drivers are outdated. We recommend that you install the latest GPU drivers to fix this incompatibility. Following are the reports you see if your Intel and Nvidia GPUs are outdated:

Intel and Nvidia

System compatibility report

System compatibility report for Intel and Nvidia GPU drivers (displayed on app launch until the incompatibility is fixed)

Intel

System compatibility report

System compatibility report for Intel GPU drivers (displayed only once on app launch)

We recommend that you update the drivers as soon as you see this report. However, you can also click Ok (Intel) or Continue with known issues... (Intel and Nvidia) to close the report and take action later.

Follow any of these options to export the report or reopen the dialog:

  • Click Export Report to export the contents of the report to a text file.
  • Choose Help > System Compatibility Report to reopen the dialog.

Don't know your GPU manufacturer? Or how to update the drivers for a specific manufacturer? Read on to learn how to identify your GPU manufacturer and update the drivers.

Identify GPU manufacturer

Follow these steps to identify your GPU manufacturer:

Preferences panel
Identify your GPU manufacturer

  1. Launch Illustrator.

  2. Open the Preferences panel (Press Ctrl+K or choose Edit > Preferences).

  3. In the GPU Performance tab, note the manufacturer listed under the GPU Details area.

Update GPU drivers

Select your GPU manufacturer from the drop-down list and follow the steps to update your drivers. If your computer has multiple GPU cards from different manufacturers, update the drivers for each card.

Related topics

Now that you have updated your GPU drivers, take a step forward and learn more about GPU Performance features and how to optimize Illustrator performance.

Have a question or an idea?

Ask the Community

If you have a question to ask or an idea to share, come and participate in Adobe Illustrator Community. We would love to hear from you and see your creations.

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