Open the Creative Cloud desktop app and ensure that you're signed with using your source account or profile.
Storage is a core component of Adobe's cloud offering. Cloud storage ensures that you can always access your content and related services. It allows you to manage your Creative Cloud assets and Document Cloud assets. With the Creative Cloud assets, you can even enable collaboration and sharing among users. Creative Cloud also helps you sync your content to your desktop. All content created or uploaded by you is tied to your account.
Often, users may be required to move assets:
- From a personal Adobe ID account to an enterprise-owned account.
- From an account under one email address to another. The email address may be an alternate email address, or it may be the email address of another user.
- Across profiles (Business Profile -> Business Profile, Business Profile -> Personal Profile, Personal Profile -> Business Profile).
Storage is a core component of the cloud offering that ensures that you always have access to your content and related services. It allows you to manage your Creative Cloud assets and Document Cloud assets. With the Creative Cloud assets, you can even enable collaboration and sharing among users. Creative Cloud also helps you sync your content to your desktop. All content created or uploaded by you is tied to your account.
You can migrate content for any one of the following reasons:
- When switching from an Adobe ID to an Enterprise/Federated ID account. For more information, see Manage identity types.
- Your organization moves from teams plan to an enterprise plan. Hence, your applications get associated with your new enterprise account.
If you have files linked to an existing account or profile, you can transfer these files from one account or profile to another. The migration can either be done automatically or manually.
Transfer files
In the transfer procedures described below, comments, versioning information, sharing invitations, and file collaborations in the source accounts or profiles are not copied over.
Migrate other settings
To sync the settings, sign in to an app with the source account, sync settings, and sign out. Then, sign in with the destination account or profile. The latest settings on the desktop can then be synced to Creative Cloud using your destination account or profile.
Copying/moving mobile creations from one cloud to another is not supported.
Creative Cloud Market assets and Design Libraries data are also account-specific. You can download the assets again, and create Design Libraries.
For assistance with Adobe Color data migration, have your administrator log a ticket with Adobe Customer Care.
What to do if your files are missing from your Creative Cloud account
If you find that one or more of your files is missing from Creative Cloud, you should check for the missing files as detailed in article: Where can I find my missing Creative Cloud files?
Once you find them, you can easily restore them.