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RoboHelp system requirements

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  1. RoboHelp User Guide
  2. Introduction
    1. Get to know RoboHelp workspace
    2. What's new in RoboHelp 2022 release
      1. What's new in Update 3
      2. What's new in Update 2
      3. What's new in Update 1
    3. Fixed Issues in RoboHelp
    4. RoboHelp System Requirements
    5. Download RoboHelp on Windows and macOS
    6. Download and install Adobe app
    7. RoboHelp FAQs
    8. What's new in RoboHelp 2020 release
      1. What's new in Update 8
      2. What's new in Update 7
      3. What's new in Update 6
      4. What's new in Update 5
      5. What's new in Update 4
      6. What's new in Update 3
      7. What's new in Update 2
      8. What's new in Update 1
  3. Projects
    1. Plan your RoboHelp project
    2. Create a project
    3. Work with topics and folders
    4. Generate reports
    5. Work with context-sensitive help
    6. Manage References
    7. Set preferences in RoboHelp
  4. Collaborate with authors
    1. Collaborate using Git
    2. Collaborate using SharePoint Online
    3. Collaborate using Azure DevOps (Team Foundation Server)
  5. PDF Layout
    1. PDF templates
    2. Design a page layout
    3. Publish PDF output
    4. Work with the common content styles
    5. Components of a PDF template
    6. Support for language variables
    7. Customize PDFs
  6. Editing and formatting
    1. Format your content
    2. Create and manage cross-references
    3. Create and manage links
    4. Single-source with snippets
    5. Work with images and multimedia
    6. Create and use variables for easy updates
    7. Work with Variable Sets
    8. Use Find and Replace
    9. Auto save your content
    10. Side-by-side editing in Split View
    11. Use the Spell Check feature
    12. Create and Edit Bookmarks
    13. Insert and update fields
    14. Switch between multiple views
    15. Autonumbering in CSS
  7. Import and linking
    1. Import Markdown files into a project
    2. Import Word documents into a project
    3. Import FrameMaker documents into a project
  8. TOCs, indexes, glossaries, and citations
    1. Create and manage a Table of Contents
    2. Create and manage an index
    3. Create and manage a glossary
    4. Create and manage citations
    5. Create and manage browse sequences
    6. Work with See Also and Related Topics
  9. Conditional content
    1. What is conditional content
    2. Create and apply condition tags
    3. Configure output presets for conditional content
    4. Optimize and manage conditional content
  10. Microcontent
    1. Microcontent
  11. Review and Collaboration
    1. Review and Collaboration
  12. Translation
    1. Translating content to multiple languages
    2. Configure a translation framework for a service provider
  13. Generating output
    1. Generate output
    2. Generate Frameless output
    3. Generate Knowledge Base output
    4. Generate PDF output
    5. Generate Responsive HTML5 output
    6. Generate Word Document output
    7. Generate Content Only output
    8. Generate eBook output
    9. Generate Microsoft HTML Help output
    10. Generate Mobile App output
  14. Publish output
    1. Publish to a RoboHelp Server
    2. Publish to an FTP server, a Secure FTP server, or a File System
    3. Publish to SharePoint Online
    4. Publish to Zendesk Help Center
    5. Publish to Salesforce Knowledge Base
    6. Publish to ServiceNow Knowledge Base
    7. Publish to Zoho Knowledge Base
    8. Publish to Adobe Experience Manager
    9. Publish to Atlassian Confluence Knowledge Base
  15. Appendix
    1. Adobe RoboHelp Scripting Reference
    2. RoboHelp keyboard shortcuts

This article lists the system requirements for September 2022 release and Summer 2020 release of RoboHelp.

For the system requirements of earlier versions of RoboHelp, vist this page.

RoboHelp (September 2022 release)

Windows

  • Intel Core i5 or faster processor (recommended)
  • Microsoft Windows® 11 (64 bit), Microsoft Windows® 10 (64 bit) version 1903 or later.
  • 4 GB of RAM or more is recommended
  • 3 GB of hard-disk space is required for installation; additional space is required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices) 
  • 64-bit CPU and operating system 

This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services. 

Phone activation is not available.

macOS

  • Intel Core i5 or faster processor (recommended)
  • macOS v13 (Ventura), macOS v12 (Monterey), macOS v11 (Big Sur) or macOS v10.15 (Catalina)
  • 4 GB of RAM or more is recommended
  • 3 GB of hard-disk space is required for installation; additional space is required during installation
  • Safari 10.0 or higher 
  • 64-bit CPU and operating system 
Note:

This product may integrate with or allow or facilitate access to certain online services provided or hosted by Adobe (“Adobe Online Service”) or Third-Party Providers (“Third Party Online Services”). Adobe Online Service and Third Party Online Services are collectively referred to as Online Service. Online Services are available only to users age 13 years and older. Adobe Online Service require agreement to additional terms of use, Adobe.com Terms of Use (http://www.adobe.com/go/terms)  and Adobe’s online privacy policy (www.adobe.com/go/terms) and Third Party Online Services are governed by terms, conditions, disclaimers, and notices found on website of such Third-Party Providers or otherwise associated with such Third Party Online Services. Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.

Supported software

  • Microsoft® Word 2016, 2013 (only .docx)
  • Microsoft® Office 365
  • Adobe Experience Manager 6.5
  • Adobe Experience Manager Guides
  • Adobe FrameMaker 2022 and Adobe FrameMaker 2019 Update 4 or later

Optional requirements

  • Java Runtime Environment (JRE) 8 (64-bit) (PDF Generation)
  • Microsoft Visual Studio/ Team Explorer 2015 or later (Azure Dev Ops connections)
  • Git for Windows/Mac (Git connections)
Note:
  • If the JAVA_HOME environment variable is not set, you will need to set the variable to point to your Java installation directory. This environment variable is needed to run this program.
  • JAVA_HOME environment variable can also be added from RoboHelp application. In application, go to Prefrences> Tools> Java Home Path.

Language versions

RoboHelp User Interface is available in the following languages:

  • English
  • French
  • German
  • Japanese

Supported browsers for published output

  • Google Chrome
  • Mozilla Firefox 
  • Microsoft Edge
  • Safari

RoboHelp (2020 release)

  • Core i3 or faster processor
  • Microsoft®  Windows® 7, 8.1, or 10
  • 4 GB of RAM or more is recommended
  • 3 GB of hard-disk space is required for installation; additional space is required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
  • 64-bit CPU and operating system 
Note:

Update 7 of RoboHelp Summer 2020 release is compatible with Microsoft® Windows 11 and 10. Update 6 and earlier releases of RoboHelp Summer 2020 release are compatible with Microsoft® Windows 10 only.

This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services. Phone activation is not available.

Note:

This product may integrate with or allow or facilitate access to certain online services provided or hosted by Adobe (“Adobe Online Service”) or Third-Party Providers (“Third Party Online Services”). Adobe Online Service and Third Party Online Services are collectively referred to as Online Service. Online Services are available only to users age 13 years and older. Adobe Online Service require agreement to additional terms of use, Adobe.com Terms of Use (http://www.adobe.com/go/terms)  and Adobe’s online privacy policy (www.adobe.com/go/terms) and Third Party Online Services are governed by terms, conditions, disclaimers, and notices found on website of such Third-Party Providers or otherwise associated with such Third Party Online Services. Online Services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.

Supported software

  • Microsoft® Word 2016, 2013, 2010 
  • Adobe Acrobat Pro (2015 release), Pro 2017
  • Adobe Captivate 2019*
  • Microsoft SharePoint Online*

*These versions are supported with RoboHelp (2019 release) application. However, with RoboHelp Classic 2019, only SharePoint 2010 and Adobe Captivate 2017 are supported.

Language versions

RoboHelp (2019 release) is available in the following languages:

  • English
  • French
  • German
  • Japanese

Supported browsers for published output

  • Google Chrome 65.0 or above
  • Mozilla Firefox 59.0 or above
  • Microsoft Edge 40.0 or above
  • Microsoft Internet Explorer 11

This product is available in the following languages:

  • English
  • French
  • German
  • Japanese
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