Adobe Application Manager opens for installing updates instead of CS6 products | CCM

Issue

Opening the Adobe Application Manager prompts the user to check for updates.

You have launched the Adobe Application Manager from one of the following locations:

  • Help > Updates from within one of the CS6 products
  • /Program Files(x86)/Common Files/Adobe/OOBE/PDApp/core/PDApp.exe
  • /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app

You do not see the option to install the Creative Cloud applications.

Solution

Launch the Adobe Application Manager from the shortcut or alias.

Windows: Choose Start > All Programs > Adobe Application Manager.

Mac OS: Choose Applications > Adobe Application Manager.

Additional information

The shortcut or alias inserts a switch when launching the Adobe Application Manager, which opens the Creative Cloud applet. If you launch the Adobe Application Manager directly, it checks for updates instead.