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Sync your files using cloud storage

  1. Creative Cloud User Guide
  2. Introduction to Creative Cloud
    1. Common questions | Creative Cloud
    2. Creative Cloud system requirements
    3. Creative Cloud file sync | Known issues
  3. Download, install, set up, and update
    1. Download Creative Cloud apps
    2. Open Creative Cloud apps
    3. Start workspace
    4. Update Creative Cloud apps
    5. Change the language of your Creative Cloud apps
    6. Uninstall the Creative Cloud desktop app
    7. Uninstall or remove Creative Cloud apps
  4. Manage your account
    1. Convert a Creative Cloud trial to a paid membership
    2. Reset your Adobe password
    3. Change your Adobe plan
    4. Update credit card and billing address
    5. View, download, or email your Adobe invoice
    6. Fix a failed or missed payment
    7. Cancel Adobe trial or subscription
  5. Creative services
    1. Using Adobe Stock in Creative Cloud apps
    2. Using Adobe Fonts in Creative Cloud apps
    3. Creative Cloud Market is no longer available
  6. Collaboration and storage services
    1. What are cloud documents
    2. Cloud documents | Common questions
    3. Create or convert files to cloud documents
    4. Set up cloud documents to use offline
    5. Revert to an earlier version of a cloud document
    6. Share your work for commenting
    7. Why can't I see my cloud documents offline?
    8. Creative Cloud Libraries
    9. Collaborate on Creative Cloud Libraries and folders
    10. Collaboration FAQ
    11. Sync your files using cloud storage
    12. Find how much cloud storage you have
    13. Set sync options
    14. Discontinuation of Creative Cloud Synced files
    15. Download Synced files content
  7. Creative Cloud mobile apps
    1. Common questions | Mobile apps
    2. Adobe Creative Cloud for mobile
  8. Enterprise and teams
    1. Enterprise Learn & Support
    2. Teams Learn and Support
    3. Quick start guide for team members

Learn how to sync Creative Cloud files to access and work on your projects across devices or computers.


Starting December 11, 2023, new users and organizations will not be entitled to Creative Cloud Synced files. Starting February 1, 2024, Creative Cloud Synced files will be discontinued for personal accounts that existed before December 11, 2023 (learn more here). Starting October 1, 2024, Creative Cloud Synced files will be discontinued for business accounts associated with organizations that existed before December 11, 2023 (learn more here).

What is file syncing?

Cloud storage syncs your files, folders, Creative Cloud Libraries, and assets across connected devices through your Creative Cloud account. Files available within your Creative Cloud Files folder are automatically synced to the Creative Cloud website. Similarly, uploading a file to the Synced files section of the Creative Cloud website or to a mobile app syncs it to the Creative Cloud Files folder on your desktop.

Synced files can be viewed directly in native Adobe file formats without having to be downloaded or viewed in the Creative Cloud apps themselves.

How to save your files to the cloud

Sync your files automatically by saving them directly in the Creative Cloud Files folder.

  1. Launch your Creative Cloud app.

  2. Create a file or open an existing one.

  3. Choose either File > Save for a new file or File > Save as for an existing file.

    Special characters

    Filenames that contain special characters such as |, ", ?, <, >, /, *, or : are not synced. Nor are files with reserved names, such as AUX or Com1. If you receive an error, rename the asset filename to sync it to Creative Cloud. For more information, see Error: "Unable to sync assets."

  4. Navigate to the Creative Cloud Files folder and save your file there. You files get automatically synced to your Creative Cloud account.

    Creative Cloud files folder
    Creative Cloud files folder

 Creative Cloud apps such as Adobe Aero, Adobe Fresco, Photoshop, Illustrator, Adobe XD, and Adobe InDesign let you save your files as cloud documents. With cloud documents, your edits get saved to the cloud in real time. Learn more about cloud documents.

How to move existing files to the cloud

Keep all your assets together. You can use your cloud storage for all types of files, not just files you created with Creative Cloud apps.

  1. On the Synced files tab, select the Upload icon  in the upper-right corner.

    Upload assets to the Creative Cloud website

  2. Select files from your computer that you want to upload and select Open.

    The uploaded files are automatically synced to the Synced files tab of the Creative Cloud website.

How to check the sync status for your files

Use the Creative Cloud desktop app to check the status of your synced files.

  1. Open the Creative Cloud desktop app. (Select the   icon in your Windows taskbar or the macOS menu bar.)

  2. Select the Cloud activity icon  in the upper right.

    The in-context menu displays the sync status of your Creative Cloud files.

    Check the sync status for your Creative Cloud files

How to find and manage your files

You can access and manage your files on the Creative Cloud website.

  1. Go to the tab containing your file:

    • Cloud documents: Files created in Adobe Aero, Adobe Fresco, Adobe XD, Adobe Illustrator, Adobe Photoshop, and Adobe InDesign (if you saved files as cloud documents).
    • Published links: Files created and shared from Adobe Aero, Adobe Dimension, and Adobe XD.
    • Synced files: Files you saved to the Creative Cloud Files folder or uploaded directly to the Synced files of the Creative Cloud web.
    • Mobile creations: Files created using Creative Cloud mobile apps.
  2. Select a file and then select the More actions icon  to view what you can do with it. You can share, rename, move, copy, download, or delete files. (You can even upload its new version.)

    Select the More actions icon

 To access the Creative Cloud files folder from the Creative Cloud desktop app, go to the Files tab and select Open sync folder at the bottom-left corner. Once the folder opens, you can upload your files directly to sync them to your Creative Cloud account. (If you're on an earlier version of the Creative Cloud desktop app, select Files > Open Folder.)


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