某些 Creative Cloud 应用程序、服务和功能在中国不可用。
Phone and chat support is not available for free or discontinued software or services. Learn what other support resources might be available.
Using a free or discontinued Adobe app and have a question? Phone and chat support are not available for these apps but you can often find answers in our communities or through other resources.
We provide installers for our current apps and the previous major version of each. Installers are not available for unsupported products. See apps available for download.
| Product or app |
Support status | Help available through |
| Acrobat Reader Adobe Reader |
Free product | Adobe Acrobat Reader Community |
| AIR | Managed by a third party | HARMAN website |
| Creative Cloud 2018 and earlier |
No longer supported | Download and Install Community (Download and install questions) |
| Creative Suite | No longer supported |
Download and Install Community (Download and install questions) |
| Fireworks | No longer supported | Fireworks community |
| Flash Builder | No longer supported | Flash Builder Community |
| Flash Player | No longer supported | Flash Player Community |
| Muse | No longer supported | Muse Community |
| Portfolio | Supported only through the Adobe Portfolio portal | Portfolio portal |
| Shockwave Player | Free product |
Shockwave Player Community |
| Spark (Free Version) | Free product | Spark Support Center |
Adobe Communities are public forums supported by our online community and may have limited Adobe involvement.
Support resources may not be available for products that are out of their support periods. See Products and technical support periods.