Stop Tomcat.
Last updated on
Apr 27, 2021
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Also applies to RoboHelp Server
Issue
WebHelp Pro output published to RoboHelp Server is missing some TOC items (for example, some deeply nested books or pages).
Solution
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Download and extract the tocchunk_ie.zip file for tocchunk_ie.xsl.
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Back up the <RHS 8/9 Install Folder>/web-INF/WHTOCAgent/tocchunk_ie.xsl file and replace it with the downloaded file.
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Delete the <RHS 8/9 Install Folder>/robo/server/resource/mr_toc_chk_ie.xsl file. If you have created more than one context, then delete all copies of the mr_toc_chk_ie.xsl file. The easiest way to delete all copies is to search for mr_toc_chk_ie.xsl in RHS 8/9 Install folder and delete all copies.
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Start Tomcat.
Additional information
This issue occurs intermittently for large TOCs containing many books or pages. This solution is a server-side fix, and it's unnecessary to republish the projects.
