When the WebHelp output for RoboHelp 10 is viewed in Internet Explorer 11, you experience the following issues:

  • Search functionality in WebHelp displays no search results.
  • The WebHelp TOC, index, and glossary do not display any entries.


  1. Download and extract the .js files from the attached archive:

  2. Copy the .js files from the attached archive to the following folder:


  3. Republish any previously published output in which the errors occurred.


This update does not fix any previously published output. If you want to resolve the issue on previously published output, republish the output after applying the fix.

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