RoboHelp output issues | IE 11

Issue

When the WebHelp output for RoboHelp 10 is viewed in Internet Explorer 11, you experience the following issues:

  • Search functionality in WebHelp displays no search results.
  • The WebHelp TOC, index, and glossary do not display any entries.

Solution

  1. Download and extract the .js files from the attached archive:

    Download

  2. Copy the .js files from the attached archive to the following folder:

    <RHnstallFolder>\RoboHTML\WebHelp5Ext\template_stock

  3. Republish any previously published output in which the errors occurred.

Note:

This update does not fix any previously published output. If you want to resolve the issue on previously published output, republish the output after applying the fix.

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