Fix the boundary appearing on the first comment when you use the drawing tool

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Adobe Acrobat User Guide

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Applies to: Acrobat Reader Adobe Acrobat DC

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Problem

When you use the drawing tool to add comment in Acrobat DC or Acrobat Reader DC, a boundary appears on the first comment.

Solution

To fix the issue, use the below mentioned registry key on Windows, or the plist file on macOS.

Apply the registry fix on Windows

  1. Quit Acrobat DC/Acrobat Reader DC application if it's already running.

  2. Download and save the applicable file.

    Download

    Get file
    Download the registry file for Acrobat Pro DC v2019.011.20074
    Get file
    Download the registry file for Acrobat Reader DC v2019.011.20074

  3. Unzip (extract) the contents (.reg file) to the desktop.

  4. Make sure that you have administrative privileges. Then, right-click the .reg file and select Merge.

Apply the plist file on macOS

  1. Quit Acrobat DC/Acrobat Reader DC application if it's already running.

  2. Download and save the applicable file.

    Download

    Get file
    Download the plist file for Acrobat Pro DC v2019.011.20074
    Get file
    Download the plist file for Acrobat Reader DC v2019.011.20074

  3. Unzip (extract) the contents (plist file) to the desktop.

  4. Copy the plist file to /Library/Application Support/Adobe/Acrobat/DC/Preferences folder. Enter your Mac admin password if prompted.