Click here to download the CivetWeb.exe file.
Last updated on
Jun 29, 2023
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Also applies to Captivate
Issue: HTML Preview doesn't launch
If your Windows user name has blank spaces it, there can be issues with certain functionalities of Captivate that use the Windows temp folder. For example, HTML 5 previews, or animations during LMS preview don't launch.
Solution
Complete the following steps to apply this fix.
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Download and save the file in a temporary location.
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Back up the original file (located in C:\Program Files\Adobe\Adobe Captivate 9
x64\SWF_Components\ws), and save it in another location. -
Overwrite the CivetWeb file in C:\Program Files\Adobe\Adobe Captivate 9x 64\SWF_Components\ws with the new one.
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Close and reopen Captivate.
