This article is for an issue with using the device demo feature in Adobe Captivate 9. (The feature allows you to capture actions on your iOS device connected to a Mac that is running Captivate.)
In certain situations, the Record button is disabled, or the device is not mirrored properly when you connect an iOS device to your Mac.
If you are still facing problems after replacing the DeviceCaptureSkins.xml file, send us an e-mail to firstname.lastname@example.org. Include details of the iOS device you are using, and the errors you are experiencing.