Issue

When you try to access Help from within Adobe Dreamweaver CS5.5, the Help doesn't open and you receive the following error message:

"The help system cannot be launched because the help folder is missing. Please install the help folder or reinstall Dreamweaver."

Solution

Solution 1: Access the Help content online.

Visit the following URL to access the Dreamweaver CS5.5 Help: http://help.adobe.com/en_US/dreamweaver/cs/using/index.html

Solution 2: Download a PDF of the Help content to view offline.

  1. Right-click (or Control-click on Mac OS) on the following link: http://help.adobe.com/en_US/dreamweaver/cs/using/dreamweaver_cs5_help.pdf
  2. Choose the option to save a linked file. (Depending on which web browser you use, this option is called Save Link As, Download Linked File As, Save Target As, or something similar.)
  3. Follow your web browser's instructions to download the PDF file to a location of your choice on your hard drive.

Additional information

This issue is known to occur on Ukranian and Hungarian localized versions of Dreamweaver.

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