Issue

When using Dreamweaver's synchronize feature or uploading files to a server, the following problems may occur:

  • You are putting files and Dreamweaver is warning you that the remote file has changed on the server: "my_file.htm has changed on the remote server since your last get or put operation. Putting it may overwrite changes to the file. Do you wish to put the file anyway?" However, you are sure that the remote files haven't changed.
  • The Synchronize preview dialog box is not correctly listing the files that should be synchronized.
  • The Synchronize preview dialog box says no synchronization is necessary, but you know some files have changed.

Note: This TechNote only applies to Dreamweaver 8 and later. The synchronize feature was redesigned in Dreamweaver 8, so the troubleshooting steps mentioned here do not apply to Dreamweaver MX 2004 and earlier. (Ref. 202195)

Reason

In Dreamweaver 8 and later, whenever a user puts or gets a file, Dreamweaver locally stores the remote and local date/time stamps in files called dwsync.xml which are located in hidden _notes folders in the same folder as the files being transferred. Occasionally, the dwsync.xml files can become corrupted.

Solution

There are two recommended solutions, depending on how widespread the synchronize problems are.

Only a few files have synchronization problems

If only a few of your files are having synchronize problems, try deleting the specifc dwsync.xml files, instead of recreating all of the synchronization information for your site.

1. Close Dreamweaver.

2. In Windows or Mac Finder, browse to your site's local root folder and browse to the folder that contains the files that are having synchronization problems. For each folder(s) having synchronization problems, locate the _notes folder and delete the dwsync.xml file inside of it. The dwsync.xml files only reside locally. Dreamweaver will never upload the dwsync.xml files to the server, and there is no reason to upload them to the server.

3. Re-open Dreamweaver and see if the problem is resolved.

Several or all files have synchronization problems

If you are experiencing widespread synchronization problems, then it is recommended to temporarily disable the "Maintain synchronization information" setting so that Dreamweaver recreates all of the synchronization information for your site.

1. Temporarily disable the "Maintain synchronization information" option from the Remote Info category of the advanced view of the Site Definition dialog box. This will delete all of the existing dwsync.xml files.

2. Close Dreamweaver.

3. Verify that all of the dwsync.xml files have been deleted from your local root folder and all of its subfolders. The dwsync.xml files are located in the _notes folder which are hidden by default in Dreamweaver, so check for the _notes folders and dwsync.xml files in the Windows or Macintosh file browsers. The dwsync.xml files only reside locally. Dreamweaver will never upload the dwsync.xml files to the server, and there is no reason to upload them to the server.

4. Re-open Dreamweaver and go into the site definition dialog box. Turn "Maintain synchronization information" back on. Dreamweaver will now recreate the dwsync.xml files as you transfer files back-and-forth to and from the server. See if the problem is resolved.

Additional Information

For more information on Dreamweaver's synchronize feature, please refer to this section of the Dreamweaver documentation: Synchronizing the files on your local and remote sites.

Also, refer to How synchronization works in Dreamweaver 8 (TechNote kb400972).

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