Error opening raw files from a network storage


When you try to open a raw file saved on a network-attached storage or an external storage, Photoshop displays the error: Could not complete your request because the file was not found.   

This issue occurs in the following scenarios:

  • When opening raw files from Bridge into Photoshop
  • When using Edit In Photoshop from Lightroom
  • When adding rating/labeling in Bridge

Products versions affected

Adobe Camera Raw 11.2


When opening images from Lightroom

Roll back to Adobe Camera Raw version 11.1. The installer link can be found here: Camera Raw 11.1 installer (macOS)

When opening raw images from Photoshop

Select multiple images instead of a single image.

When opening raw images from Bridge

Do any of the following:

  • Select multiple images instead of a single image.
  • Set the option in Adobe Bridge preferences to open raw files in Camera Raw from Adobe Bridge. Choose Edit > Preferences (Windows) or Adobe Bridge > Preferences (Mac OS). In the General tab, select Double-Click Edits Camera Raw Settings In Bridge. If this preference is not selected, double-clicking raw files opens them in Photoshop.
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