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Manage your account

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Enterprise

Enterprise

Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
    10. Set up Frame.io for enterprise
      1. Adobe Admin Console for Frame.io enterprise users
      2. Automate your setup using Frame.io server-to-server support
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. In-app user management for teams
      1. Manage your team in Adobe Express
      2. Manage your team in Adobe Acrobat
    6. Add users with matching email domains
    7. Change user's identity type
    8. Manage user groups
    9. Manage directory users
    10. Manage developers
    11. Migrate existing users to the Adobe Admin Console
    12. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Manage projects
    3. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    4. Reclaim assets from a user
    5. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Manage pre-generated packages
        1. Manage Adobe templates
        2. Manage Single-app packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Release notes
      2. Use Adobe Remote Update Manager
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Applies to enterprise & teams.

Learn how system admins and contract admins can manage their organization's contracts and agreements with Adobe.

To manage your contract, go to the Account tab in the Admin Console and select a contract.

Go to the Admin Console
تلميح:

When you're invited to the Adobe Admin Console as an admin, you receive an email invitation. Make sure that you've accepted the invite.

Overview

Adobe offers a range of contract types to cater to different organizational needs and budgets.

  ETLA VIP Teams
Ideal For Large enterprises Medium-sized businesses Small and medium-sized businesses, and workgroups
Customization High Moderate Limited
IT Control Extensive Moderate Basic
Support Dedicated Standard Standard
Pricing Volume discounts Volume discounts Subscription-based
Focus Complex needs, high volume Cost-effectiveness, flexibility Simplicity, collaboration

For a detailed comparison between plans, see the compare plans page on adobe.com.

View contract details

Applies to: Enterprise, VIP, VIP Marketplace, and Teams contracts

System admins can view all contracts in the Admin Console, while contract admins can only view the contracts they are assigned to.

  1. Go to the Account tab in the Adobe Admin Console.

  2. Select a contract from the list of active contracts.

    To view an expired enterprise contract, go to Inactive contracts. After a contract's grace period is over, the products are automatically de-provisioned from all users, removed from the contract, and moved to the inactive state. Learn about the expiration stages for enterprise contracts.

You can view the following contract details depending on the contract type:

Contract type Enterprise VIP and VIP Marketplace Teams
Details available
  • Contract ID
  • Status
  • Contract display name 
  • Contract admins assigned
  • Anniversary/end date
  • Adobe account manager name and email address 
  • Apps and licenses along with the product name and quantity
  • Contract ID
  • Status
  • Contract display name
  • Contract owner
  • Reseller name
  • VIP number
  • Anniversary/end date
  • Apps and licenses along with the product name and quantity*
  • Contract ID
  • Status
  • Contract display name
  • Subscription model
  • Contract owner
  • Anniversary/end date
  • Payment and renewal details**
  • Apps and licenses along with the product name and quantity*

*Admins of Teams, VIP, and VIP marketplace contracts can also purchase more licenses from the contract detail page.

**For Teams contracts, only the contract owner can manage payments, renewals, and invoices. Learn how system admins can identify or update the contract owner.

Change the display name of your contract

Applies to: Enterprise, VIP, VIP Marketplace, and Teams contracts

When multiple contracts exist in the Admin Console, the contract name displays alongside each product to distinguish products associated with different contracts. System admins can change the display name for any contract, while contract admins can modify the display name for the contracts they are assigned to.

  1. Go to the Account tab in the Adobe Admin Console.

  2. Select a contract from the list of active contracts.

  3. Select the Edit   icon for the Contract display name.

Manage contract admins

Applies to: Enterprise, VIP, and VIP Marketplace contracts

تلميح:

Learn how DX contract admins can manage contract admin roles.

Contract admins are responsible for managing the contracts to which they are assigned. Their permissions are limited to the contracts they oversee. A contract admin can perform the following tasks:

  • View the contract details.
  • Add or remove contract admins.
  • Assign or unassign users to products in the contract.
  • Purchase additional licenses for the contract.

  1. Go to the Account tab in the Adobe Admin Console.

  2. Select a contract from the list of active contracts.

  3. Go to Contract admins.

  4. To add a contract admin, select Add contract admin. To remove an admin, choose the admins, and select Remove admins.

Find out how to set up a flexible admin hierarchy that makes managing Adobe product access and usage easy.

View account manager details

Applies to: Enterprise contracts

Account managers are your main point of contact for any questions or issues related to your account. They help manage subscriptions and licenses, and provide support for your organization's needs.

Here’s how you can view who your account manager is and contact them for assistance.

  1. Go to the Account tab in the Adobe Admin Console.

  2. Select a contract from the list of active contracts.

  3. Select the View details   icon for the Account manager.

Manage your Teams account

Applies to: Teams contracts

Only a contract owner for a Teams contract can perform the following tasks:

However, all system administrators can:

Join the Community

Ask the Community

Use our Enterprise and Teams Community to ask questions, collaborate with other admins, and stay informed about new features.

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