Adobe Premiere Elements is unresponsive or displays a gray screen when you start a project

Solution: Disable real-time scanning functionality of any anti-virus software installed on the system.

Additional information

A known conflict has been identified with the McAfee Products, which causes this issue.

For instructions on disabling this functionality for McAfee specifically, see
http://download.mcafee.com/products/webhelp/4/1033/GUID-6BBB25F9-0109-47A9-B0E5-A39F6F874E50.html

 

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