Last updated on
Apr 27, 2021 07:27:25 AM GMT
Adobe Premiere Elements is unresponsive or displays a gray screen when you start a project
Solution: Disable real-time scanning functionality of any anti-virus software installed on the system.
Additional information
A known conflict has been identified with the McAfee Products, which causes this issue.
For instructions on disabling this functionality for McAfee specifically, see
http://download.mcafee.com/products/webhelp/4/1033/GUID-6BBB25F9-0109-47A9-B0E5-A39F6F874E50.html
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