This file contains last-minute product information and troubleshooting tips.
- Please refer to the User Guide for installation instructions. For further troubleshooting and performance information, see the User Guide, Online Help, or visit the Adobe Premiere Elements Support page.
- Ensure that you do not have any anti-virus software running on your computer when you install Adobe Premiere Elements. Installation can fail or take a long time when some anti-virus software is running on your computer.
- 1.6GHz processor with SSE2 support; 3GHz processor required for HDV or Blu‐ray; dual-core processor required for AVCHD
- Microsoft® Windows XP with Service Pack 2, Windows Media Center, Windows Vista®, or Windows 7
- 1GB of RAM for DV (2GB required for HD editing, including HDV, AVCHD, or Blu‐ray)
- Microsoft DirectX 9 or 10 compatible sound and display driver
- Windows Media Player (required if importing/exporting Windows Media formats)
- 10GB of available hard‐disk space
- Graphics card with latest updated drivers
- 1024x768 monitor resolution at 96dpi or less
- DVD‐ROM drive (compatible DVD burner required to burn DVDs; compatible Blu‐ray burner required to burn Blu‐ray discs)
- QuickTime 7 software (required if importing/exporting QuickTime formats)
- To play web DVD files, web browser that supports Flash Player 9.x, or later versions of the player.
- DV/i.LINK/FireWire/IEEE 1394 interface to connect a Digital 8 DV or HDV camcorder, or a USB2 interface to connect a DV‐via-USB compatible DV camcorder (other video devices supported through the Media Downloader)
- Internet connection required for Internet-based features
For a full list, visit www.adobe.com/products/premiereel/systemreqs.
Adobe® Premiere® Elements supported import/export formats include: AVI (import only on Mac OS), AVCHD (import only), Blu-ray Disc (export only), DV, DVD, Dolby® Digital Stereo, H.264, HDV, MPEG-1 (import only), MPEG-2, MPEG-4, MP3, QuickTime, Windows Media (Windows only), and many more. Importing or exporting QuickTime formats requires QuickTime 7 software. Importing or exporting Window Media formats requires Windows Media Player.
Import/export of some formats, may require activation through an Internet connection. Activation is fast, simple, and free.
Note: Some third party codecs like Canopus are not supported.
For a complete list of supported file formats visit the Adobe Premiere Elements Support page, or see Supported File Formats | Premiere Elements 9 | Photoshop Elements 9
Adobe Premiere Elements can capture or import video from the following devices. An updated list of tested devices can be found online.
- DV Camcorders including miniDV camcorders. We recommend that you connect DV devices using FireWire/1394. To connect DV camcorders using USB2 instead of FireWire, verify whether your DV camcorder supports USB Video Class 1.0 driver (also called USB over DV, DV Motion, USB 2.0 DV streaming). Most DV Camcorders do not currently support this driver. The older USB streaming format common to many DV camcorders does not support sending video in the DV format over USB, and so, is not supported in Adobe Premiere Elements.
- AVCHD Camcorders
- HDV Camcorders
- DVD Camcorders
- JVC Everio and Everio G Camcorders
- Flip and similar memory based camcorders
- Mobile Phones - For Adobe Premiere Elements to read content on your mobile phones in the .3GP, .3GP2 and .MPEG4 video file formats, you must have QuickTime 6.5 or later installed on your computer. For Nokia phones, install the software provided with your phone.
- Digital still cameras
- Webcams (see info below on capturing from webcams)
- WDM cameras
- You can have previous versions of Adobe Premiere Elements installed on your computer, but do not run them simultaneously.
- You can open projects from previous versions of Adobe Premiere Elements in Adobe Premiere Elements 9.0. However, after you save the projects in Adobe Premiere Elements 9.0, you cannot edit them in previous versions of Adobe Premiere Elements. Mac version of Adobe Premiere Elements does not support Windows projects and the other way round. Mac version does not support projects from previous versions.
- You cannot import Adobe Premiere Elements 9.0 projects into Adobe Premiere Pro CS5.
Because of a change in the way intrinsic effects are handled in Adobe Premiere Elements 9.0, Adobe Premiere Elements 8.0 projects must be rendered when opened in Adobe Premiere Elements 9.0.
DV Device control is disabled and capture does not proceed normally if sound card is not present, or is offline.
- If capture is interrupted by a system event such as switching users, locking the system, or the screensaver, the duration of the captured file is much shorter than expected. We recommend that you disable the screensaver before starting capture, and avoid any action that can interfere with the capture.
- For live capture from DV camcorders, you must first disable scene detect.
- When importing some Flash files, a message “Flash player has stopped potentially unsafe operation" appears. Click “OK”, and the file will import normally.
- When capturing form HDV camcorders, you sometimes see interlace lines in the preview window, The interlace lines do not appear in the captured video
- Divx files are sometimes, not imported, and sometimes, only audio or video part of the file is imported.
- After completing time-lapse capture, it can take some time for the Organizer to update and display the thumbnails for the captured files. Still images captured using Stop Motion are not added to the organizer.
- Ensure that you have installed the drivers shipped with the device before you import media from them.
- Stop Motion capture is not supported for HDV camcorders.
- For HDV content, generation of thumbnails for DVD scene menus can take longer than expected.
- Organizer sometimes exhibits performance issues with large catalogs (5000-10,000 files).
- Voice over narration, is sometimes, not recorded when using a mono USB microphone.
- When previewing audio mixes, pops may be heard as the CTI passes form one clip to the next. These pops are not played in your exported movie.
- Audio mixer sliders sometimes become “sticky” when mixing clips that have been time stretched.
- [Japanese SPECIFIC] Entering ¥ symbol in Menu templates produces a backslash ( \ ).
- In Photoshop Elements, choosing “Edit in Adobe Premiere Elements” does not, sometimes, bring the Adobe Premiere Elements window to the foreground.
- If a Photoshop Elements slideshow is sent to Adobe Premiere Elements, further edits in Photoshop Elements are not reflected in Adobe Premiere Elements.
- Images saved in Photoshop Elements in BMP mode using Advanced Settings cannot be imported into Adobe Premiere Elements. Images include those created using Adobe Premiere Elements Freeze Frame function and sent to Photoshop Elements for editing. If the image is saved using Photoshop Elements Advanced Settings, it cannot be returned to Adobe Premiere Elements. As a result, the original, unedited Freeze Frame image is used.
- Send to Adobe Premiere Elements 9 does not work from previous versions of Photoshop Elements.
- Exporting movies to the root directory of any drive (For example, D:\) sometimes fails.
- When exporting movies exceeding one hour to MPEG2 format, the render dialog sometimes continues to be displayed for a period of time even after the render progress bar shows completed. Rendering continues until the render dialog box closes. Clicking Cancel before the render dialog box closes interrupts this process, and your export file is not created.
- For playback on a portable playstation (PSP), movies must include both audio and video. Movies exported with video only or audio only do not play on the PSP.
- You cannot archive projects with Type 1 DV-AVI files.
- If standard definition menu templates are used when burning to Bluray, menu images of low quality are displayed.
- When burning a Bluray disc to a previously burned disc, an error message indicating that the disc is incompatible, instead of an error message indicating the disc is full, is displayed.
- Movies exported in H.264 format sometimes have a few white frames added to the end.
- Movies exported in MPEG2 format are sometimes a few frames shorter than the original movie.
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MPEG Layer-3 audio compression technology licensed by Fraunhofer IIS and THOMSON multimedia (http://www.iis.fhg.de/amm/).
VST PlugIn Technology by Steinberg.
ASIO Technology by Steinberg Media Technologies GmbH.