When you attempt to export WinHelp (*.HLP) from RoboHelp for Word, fonts are substituted with Times New Roman.
Microsoft has implemented new RTF tags via some of their Microsoft Word security updates. RoboHelp was unable to process these new tags.
Update RoboHelp for Word to resolve this issue.
Backup the HPJ2Hlp.dll file:
Install the update:
You should now be able to generate WinHelp without loosing your font settings.
Please report any issues or bugs you experience with this update to Technical Suport. Contact information for support is available here.