Issue with Dual Monitor workspace in Adobe Premiere Elements 2019

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Premiere Elements User Guide

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Applies to: Premiere Elements

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Problem

In Adobe Premiere Elements 2019, monitor player controls truncate or are unusable while working in Dual Monitor workspace.

Solution

Perform the following steps:

  1. Close Adobe Premiere Elements 2019 if it is open.

  2. Navigate to the appropriate path and delete the Layouts folder:

    • Windows: C:\Users\<UserName>\Documents\Adobe\Premiere Elements\17.0\
    • Mac OS: /Users/<UserName>/Documents/Adobe/Premiere Elements/17.0/
  3. Get file
    DualMonitorEditing.zip

    Download the DualMonitorEditing.zip file and extract DualMonitorEditing.layout17 to Desktop.

  4. Navigate to the following path and replace the DualMonitorEditing.layout17 file with the file extracted to Desktop in the previous step.

    • Windows: C:\Program Files\Adobe\Adobe Premiere Elements 2019\Layouts\
    • Mac OS: /Applications/Adobe Premiere Elements 2019/Support Files/Adobe Premiere Elements.app/Contents/Layouts/

  5. Launch Adobe Premiere Elements 2019.

  6. If the issue persists, restore the workspace by choosing Window > Restore Workspace, and then trigger the dual monitor workspace by choosing Window > Dual Monitor Workspace.