Last updated on
Apr 28, 2026
Check the current availability of Acrobat Sign services and view real-time service status, incidents, and maintenance updates.
When to check this page
Check the status page if you experience:
- Errors when sending or signing agreements
- Pages that fail to load or time out
- Unexpected delays in processing agreements
- Issues affecting multiple users
How to use the status page
Use the Adobe status page to understand current service health:
- Select an event to open the event details.
- Operational (green): Services are running normally
- Degraded (yellow): Some features may be slower or intermittently unavailable
- Outage (red): One or more services are unavailable
- Subscribe to the event to get notified as updates are available.
- Seleect the plus icon to see the history of the event notifications.
You can also:
- View active incidents and scheduled maintenance.
- Filter to check historical uptime.
- Filter to specific services if multiple are listed.
If you're experiencing issues
If Acrobat Sign isn’t working as expected:
- Refresh the page and try again.
- Confirm the issue affects multiple users, files, or agreements.
- Check your internet connection and browser.
- Review the status page for any reported incidents.
If no issues are reported, contact your Acrobat Sign administrator or the support team.
Frequently asked questions
Is Acrobat Sign down?
Use the status page to confirm whether there is a current outage or service disruption.
Where can I see maintenance updates?
Scheduled maintenance appears on the status page in the right-most column.
How often is the status updated?
The status page updates in real time as incidents are detected and resolved.
Notes
- Adobe provides status information and reflects real-time service conditions.
- Availability may vary by region or service component. Use filters to isolate your environment
