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- Create and manage Adobe Connect Events
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Learn how to use Email Templates in Adobe Connect to automate and customize event-related communications.
Adobe Connect lets you personalize communications with email templates tailored for event participants. These templates help maintain consistent branding and messaging across all event-related communications. You can use the default templates provided or create new ones to match your specific requirements.
Benefits of using email templates
Using email templates in Adobe Connect helps you manage event communications efficiently and consistently. The Key benefits includes:
- Consistent branding and messaging across all event-related emails.
- Time savings by reusing and modifying existing templates instead of creating emails from scratch.
- Automated communication is triggered at different stages of the event lifecycle.
- Improved participant engagement through timely invitations, reminders, and follow-up emails.
- Customization flexibility to tailor content for different event types and audiences.
The following topics are covered in this article:
Types of event emails
Adobe Connect supports multiple types of emails triggered at different stages of the event lifecycle, including but not limited to:
- Invitations
- Registration confirmations
- Reminders
- Thank you emails
- Custom notifications
Access email templates
To begin customizing or creating event email templates in Adobe Connect, you first need to access the template library. This section guides you through navigating to the Email Templates section within Adobe Connect Central, where you can view, edit, or duplicate existing templates to suit your event communication needs.
To access email templates:
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Select the Events tab on Adobe Connect Central home page.
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Select Email Templates to view the list of available templates.
Events interface showing the options for email templates Events interface showing the options for email templates -
Select a template and select Edit.
This will open the email template editor in Adobe Experience Manager (AEM).
Create an email template
Create a copy from a shared template to create an email template. View the following section to copy a shared template and customize it.
Customize an email template
Adobe Connect allows you to customize templates, such as the Event Invitation, using intuitive components available in Adobe Experience Manager (AEM). These components let you easily modify visual and textual elements to create a professional and personalized email experience.
Follow the steps to customize the template:
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Select Edit on the template.
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On the email template editor, you can customize the following:
- Event banner small
- Event name
- Event time and time zone
- Event registration URL
- Event information and description
- Speaker information, including speaker image, speaker name, and speaker overview.
- Thank you message
Email template editor showing the options for event information Email template editor showing the options for event information -
Start customizing each component. View Customize event templates for more information.
The updated template can be selected when configuring emails during event creation. View Set up emails for the event for more information.
Add more components to the email template
To enhance your email template further, you can insert additional Adobe Experience Manager (AEM) components. These components, such as banners, event details, and download links, allow you to enrich your template's content and layout, making it more informative and visually appealing for recipients.
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Select Toggle side panel on the email template.
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Drag and drop any component to the email template.
Email template pallete showing the options to add more components Email template pallete showing the options to add more components -
After adding the component, customize it accordingly.
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Select Email Templates from the Events tab.
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Select the template you just customized. Select the template options to create, edit, or reset the template.
Shared Templates list options menu Shared Templates list options menu
