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Manage participant privacy

Learn how Adobe Connect privacy controls help hosts and administrators safeguard participant information and meeting content.

Ensuring privacy is essential during online meetings about sensitive or confidential topics. Adobe Connect provides multiple privacy controls to help hosts manage participant visibility, control interactions, and protect sensitive discussions.

In Adobe Connect Central, administrators can enforce privacy settings, such as anonymizing recordings by default. Hosts can also configure privacy options when creating a meeting room, ensuring that participant details are protected.

The following topics are covered in this article:

Privacy controls in Adobe Connect Central

Adobe Connect provides robust privacy controls to help organizations protect participant data and maintain compliance with internal policies. These settings allow hosts and administrators to manage how user information is handled during meetings, recordings, and classroom sessions—ensuring a secure and respectful virtual environment.

Anonymize recordings during room creation

When setting up a meeting room in Adobe Connect Central, hosts can enable the Anonymize recording option to protect participant identities in meeting recordings. If enabled, participant names and chat information are anonymized in the recording. Admins can enforce this setting organization-wide through Compliance and Control settings, ensuring hosts cannot disable it.

Follow the steps to enable anonymized recordings:

  1. Launch the Adobe Connect Central.

  2. Select Meetings and then select New Meeting. Alternatively, select an existing meeting.

  3. Select Enable in the Enhanced Audio/Video section.

  4. Select Anonymize all recordings. Selecting the option makes recordings to have attendee names in the Attendee, Chat, and Q&A pods replaced with anonymous labels. View Create meeting rooms in Adobe Connect for more information.

    Enhance Audio/Video options to enable and anonymize the recordings

  5. Continue creating the meeting room.

For privacy concerns, it is recommended to ask your Adobe Connect Administrator to apply this option for all meetings.

Manage privacy in the meeting room

Hide participant names in Q&A Pod

The Q&A Pod allows participants to ask questions anonymously. Hosts can enable privacy settings to hide the name of both the asker and the answerer in responses.

  1. Select Room menu and then select Preferences.

    Options menu showing the option for preferences in the room

  2. Select Q&A Pod.

  3. Deselect the following (if not already selected):

    • Show submitter’s name with answered question.
      • If selected, the name of the participant who asked the question will be displayed when the question is answered.
      • If deselected, the question will appear anonymously in the Q&A pod.
    • Show presenter’s name with answered question.
      • If selected, the name of the presenter who answers the question will be shown.
      • If deselected, the response will appear without attributing it to a specific presenter.
    Configure the Q&A pod settings

  4. Select Done.

It is recommended to keep both options deselected to ensure that neither the question submitter nor the responder can be identified.

Disable activity monitor (Entry or Exit notifications)

The activity monitor in Adobe Connect shows the names of participants as they enter or exit the meeting. It also displays who is currently speaking and provides alerts when attendees join or leave the meeting.

This avoids distractions and keeps late joiners or leavers anonymous.

Best practices for maintaining Privacy in Adobe Connect Meetings.

Hosts can disable this to prevent participants from tracking who is joining or leaving.

  1. Select Room menu and then select Preferences.

  2. Select Menu bar.

  3. Deselect Show activity monitor.

    Menu bar showing the option to enable the show activity monitor

  4. Select Done. Attendees won't see an exit notification when someone leaves the meeting.

Use the Attendees pod in backstage

Adobe Connect allows hosts to place the Attendees pod in Backstage mode, preventing participants from seeing the full list of attendees.

  1. Launch the Attendees pod.

  2. Select Room menu and then select Backstage.

    Backstage option in the room

  3. Drag the Attendees pod into the Backstage area.

    Backstage area showing the Attendees pod in the room

This hides participant names from attendees but allows hosts to manage them privately.

Use the Chat panel instead of the Chat pod

The Chat pod records messages, making them visible in meeting recordings. To avoid this, use the Chat panel instead. Chat messages in the Chat panel are not saved, ensuring privacy.

  1. As a meeting host, select Room menu and then select Preferences.

  2. Select Chat and then select Enable a chat panel for this room.

    Chat in the preferences shows the option to enable the Chat panel

The meeting room will now include a Chat panel that you could use to interact with other attendees privately within the meeting room interface or the Backstage area.

Chat panel in the room
Chat panel in the room

Disable private chat between participants

Participants can send private messages to each other by default. Hosts have the option to disable this feature to prevent unmonitored discussions.

  1. As a meeting host, select Room menu and then select Preferences.

  2. Select Chat and then deselect Allow participants to chat privately.

    Chat in the preferences menu showing the option to enable the private chat in the room

  3. Select Done. Meeting attendees now can’t find other participants and engage in private conversations.

Manage recording privacy in the meeting room

When setting up a meeting room in Adobe Connect Central, hosts can enable the Anonymize recording option to protect participant identities in meeting recordings. If selected, participant names and chat information are anonymized in the recording.

Select Room menu and then select Record session.

Room menu showing the option to record the session
Room menu showing the option to record the session

The Record session pop-up confirms that the recording will be anonymized. Which means that attendees' names in the Attendees, Chat pod, and Q&A pod will be replaced with aliases like User 1, User 2, and so on.

Record session pop up window
Record session pop up window

Best practices for maintaining privacy in Adobe Connect meetings

  • Enable anonymized recordings for confidentiality.
  • Hide participant names in the Q&A pod to prevent identification.
  • Disable entry/exit notifications to avoid participant tracking.
  • Use the Chat panel instead of the Chat pod to prevent message recording.
  • Disable private chat to prevent unmonitored conversations.
  • Move the Attendees Pod to Backstage Mode to maintain anonymity.

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