Check if a package is deployed

Enterprise

Enterprise

Admin Console
  • Adobe Enterprise & Teams: Administration guide
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
      1. SSO Common questions
      3. Education common questions
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption
    1. Overview
    2. Administrative roles
      1. Manage users individually
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
      1. Manage your team in Adobe Express
      2. Manage your team in Adobe Acrobat
    6. Add users with matching email domains
    7. Change user's identity type
    8. Manage user groups
    9. Manage directory users
    10. Manage developers
    11. Migrate existing users to the Adobe Admin Console
    12. Migrate user management to the Adobe Admin Console
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Manage projects
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ
      3. Manage transferred assets
    4. Reclaim assets from a user
      1. Automatic student asset migration
      2. Migrate your assets
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
      1. Overview
  • Deploy apps and updates
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
        1. Manage Adobe templates
        2. Manage Single-app packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST
      5. Troubleshoot the internal update server
      1. Release notes
      2. Use Adobe Remote Update Manager
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
    1. Audit Log
    2. Assignment reports
    3. Content Logs
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud
    1. Adobe Enterprise & Teams: Administration guide
        1. Licensing
        2. Identity
        3. User management
        4. App deployment
        5. Admin Console overview
        6. Admin roles
        1. Named User deployment guide
        2. SDL deployment guide
        3. Deploy Adobe Acrobat 
        1. Deployment home
        2. K-12 Onboarding Wizard
        3. Simple setup
        4. Syncing Users
        5. Roster Sync K-12 (US)
        6. Key licensing concepts
        7. Deployment options
        8. Quick tips
        9. Approve Adobe apps in Google Admin Console
        10. Enable Adobe Express in Google Classroom
        11. Integration with Canvas LMS
        12. Integration with Blackboard Learn
        13. Configuring SSO for District Portals and LMSs
        14. Add users through Roster Sync
        15. Kivuto FAQ
        16. Primary and Secondary institution eligibility guidelines
      1. Identity types | Overview
      2. Set up identity | Overview
      3. Set up organization with Enterprise ID
        1. Set up SSO with Microsoft via Azure OIDC
        2. Add Azure Sync to your directory
        3. Role sync for Education
        4. Azure Connector FAQ
        1. Set up SSO with Google Federation
        2. Add Google Sync to your directory
        3. Google federation FAQ
      6. Set up organization with Microsoft ADFS
      7. Set up organization for District Portals and LMS
        1. Create a directory
        2. Verify ownership of a domain
        3. Add domains to directories
        1. SSO Common questions
        3. Education common questions
      1. Manage existing domains and directories
      2. Enable automatic account creation
      3. Set up organization via directory trust
      4. Migrate to a new authentication provider
      5. Asset settings
      6. Authentication settings
      7. Privacy and security contacts
      8. Console settings
      9. Manage encryption
      1. Overview
      2. Administrative roles
        1. Manage users individually
        2. Manage multiple users (Bulk CSV)
        3. User Sync tool (UST)
        4. Microsoft Azure Sync
        5. Google Federation Sync
      4. Assign licenses to a Teams user
        1. Manage your team in Adobe Express
        2. Manage your team in Adobe Acrobat
      6. Add users with matching email domains
      7. Change user's identity type
      8. Manage user groups
      9. Manage directory users
      10. Manage developers
      11. Migrate existing users to the Adobe Admin Console
      12. Migrate user management to the Adobe Admin Console
        1. Manage products
        2. Buy products and licenses
        3. Manage product profiles for enterprise users
        4. Manage automatic assignment rules
        5. Entitle users to train Firefly custom models
        6. Review product requests
        7. Manage self-service policies
        8. Manage app integrations
        9. Manage product permissions in the Admin Console
        10. Enable/disable services for a product profile
        11. Single App | Creative Cloud for enterprise
        12. Optional services
        1. What's new
        2. Deployment guide
        3. Create packages
        4. Recover licenses
        5. Manage profiles
        6. Licensing toolkit
        7. Shared Device Licensing FAQ
      1. Adopt global administration
      2. Select your organization
      3. Manage organization hierarchy
      4. Manage product profiles
      5. Manage administrators
      6. Manage user groups
      7. Update organization policies
      8. Manage policy templates
      9. Allocate products to child organizations
      10. Execute pending jobs
      11. Explore insights
      12. Export or import organization structure
        1. Manage enterprise storage
        2. Adobe Creative Cloud: Update to storage
        3. Manage Adobe storage
      2. Manage projects
        1. Automated Asset Migration
        2. Automated Asset Migration FAQ
        3. Manage transferred assets
      4. Reclaim assets from a user
        1. Automatic student asset migration
        2. Migrate your assets
        1. Adobe Stock credit packs for teams
        2. Adobe Stock for enterprise
        3. Use Adobe Stock for enterprise
        4. Adobe Stock License Approval
      2. Custom fonts
        1. Overview
        2. Create user group
        3. Configure Adobe Experience Manager Assets
        4. Configure and install Adobe Asset Link
        5. Manage assets
        6. Adobe Asset Link for XD
        1. Set up Adobe Acrobat Sign for enterprise or teams
        2. Adobe Acrobat Sign - Team feature Administrator
        3. Manage Adobe Acrobat Sign on the Admin Console
        1. Overview
    10. Deploy apps and updates
        1. Deploy and deliver apps and updates
        2. Plan to deploy
        3. Prepare to deploy
        1. Package apps via the Admin Console
        2. Create Named User Licensing Packages
          1. Manage Adobe templates
          2. Manage Single-app packages
        4. Manage packages
        5. Manage device licenses
        6. Serial number licensing
        1. Customize the Creative Cloud desktop app
        2. Include extensions in your package
        1. Deploy packages
        2. Deploy Adobe packages using Microsoft Intune
        3. Deploy Adobe packages with SCCM
        4. Deploy Adobe packages with ARD
        5. Install products in the Exceptions folder
        6. Uninstall Creative Cloud products
        7. Use Adobe provisioning toolkit enterprise edition
        1. Change management for Adobe enterprise and teams customers
        2. Deploy updates
        1. AUSST Overview
        2. Set up the internal update server
        3. Maintain the internal update server
        4. Common use cases of AUSST
        5. Troubleshoot the internal update server
        1. Release notes
        2. Use Adobe Remote Update Manager
      8. Troubleshoot
        1. Troubleshoot Creative Cloud apps installation and uninstallation errors
        2. Query client machines to check if a package is deployed
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
      5. Change your plan
      6. Change reseller
      7. Cancel your plan
      8. Purchase Request compliance
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
      1. Automated expiration stages for ETLA contracts
      2. Switching contract types within an existing Adobe Admin Console
      3. Value Incentive Plan (VIP) in China
      4. VIP Select help
      1. Audit Log
      2. Assignment reports
      3. Content Logs
      1. Contact Adobe Customer Care
      2. Support options for teams accounts
      3. Support options for enterprise accounts
      4. Support options for Experience Cloud

    Applies to enterprise & teams.

    A package ID uniquely identifies a package.

    This document details to steps to check if a given package (using the package ID) is deployed on specific client machines.

    To determine which versions of Adobe applications are installed on a computer, see this document.

    Get package ID

    Before checking client machines for a deployed package (using the package ID), you must obtain the package ID.

    Note:

    Package IDs are available for packages created (or updated) in Creative Cloud Packager 1.8 and later versions.

    The procedures detailed in this document do not apply to packages created in version 1.7 or earlier.

    You can get the package ID from the package details panel in the Admin Console. In the Admin Console, go to the Packages tab and click any package to open the package details panel.

    Package ID is on the Package details panel

    Query client machines

    For macOS

    1. On your computer, go to the Applications folder and then go to the Utilities folder.

    2. Open the terminal.

    3. Run the following command to query for the installed packages:

      pkgutil --packages --volume / | grep <PackageID>

    For Windows

    1. To open the Windows Registry Editor, press the Start button on your keyboard, type regedit and press Enter.

    2. If you are prompted with a User Access Control dialog, click Yes.

    3. In the Registry Editor, click Edit > Find.

    4. In the Find dialog, enter the package ID and click Find Next.

    5. If the package ID exists on the client machine, it is returned under the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall 

    Using Microsoft SCCM

    If you are using Microsoft SCCM, you can also remotely query the clients for the package IDs in two ways:

    • By extending the hardware inventory schema to gather registry key values
    • By using Desired Configuration Manager (DCM) to map the number of clients with this registry key and package ID
    Note:

    We recommend that you use the MSI to uninstall a package and not use the product code present in the registry entry.

    Get help faster and easier

    New user?

    Quick links

    View all your plans Manage your plans
    View quick links
    Hide quick links

    Legal Notices    |    Online Privacy Policy

    Copyright © 2025 Adobe. All rights reserved.