Ringkasan
On Windows ARM devices, attempting to install or update the 32-bit version of Acrobat or Reader does not complete successfully.
To update 32-bit Acrobat or Reader on an ARM device, download and apply the relevant patch below:
Terakhir diperbarui pada
29 Sep 2026
Learn about the status of known and fixed issues in Acrobat.
Acrobat and Reader 32-bit installer and patch fail on Windows ARM devices
Resolved
| Versi aplikasi | Acrobat DC |
| Tipe perangkat yang terpengaruh | Windows |
| Terakhir diperbarui | - |
Acrobat Pro or Acrobat Reader crashes while using LEAPCommunicator plugin
Open
| Versi aplikasi | Acrobat DC 2025 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
The LeapCommunicator plugin may cause Acrobat Pro or Acrobat Reader to close unexpectedly.
To resolve this issue on Windows, disable or uninstall the plugin and relaunch Acrobat.
- To disable the LeapCommunicator plugin, update Acrobat to the latest version, then go to Menu > Preferences, select Plugins from the left pane, select the Disable LeapCommunicator Plugin checkbox, and then select OK.
- To uninstall LeapCommunicator, go to Control Panel > Programs > Programs and Features, select LeapCommunicator Adobe Plug-In, and select Uninstall.
Left pane appears blank after opening a PDF
Fixed
| Versi aplikasi | Acrobat |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
Left-hand panes, such as Edit, may not load and appear blank after opening a PDF.
Relaunch Acrobat to resolve the issue.
Acrobat launches in minimized state
Fixed
| Versi aplikasi | Acrobat 25.001.21223 |
| Tipe perangkat yang terpengaruh | Windows |
| Terakhir diperbarui | - |
Ringkasan
On launch, Acrobat appears minimized with only the Quick action toolbar visible.
Update Acrobat to the latest version.
Acrobat crashes while using Seclore Desktop Client
Open
| Versi aplikasi | Acrobat DC 2023 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
Acrobat crashes when used with Seclore Desktop Client versions older than 3.21.8.0.
Update the Seclore client to the latest version. If the issue persists, uninstall the client.
Acrobat crashes while using IntoWords plugin
Open
| Versi aplikasi | Acrobat DC 2023 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
Acrobat crashes while using IntoWords older than version 1.16.7.1.
To fix the issue, update IntoWords to version 1.16.7.1 or later, or uninstall the plugin.
Acrobat crashes while using Pitstop Pro plugin
Open
| Versi aplikasi | Acrobat DC 2023 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
Acrobat crashes when the Pitstop Pro plugin is installed.
To fix this, disable or uninstall the Pitstop Pro plugin, then relaunch Acrobat.
Acrobat crashes while using an ImageRight plugin
Open
| Versi aplikasi | Acrobat DC 2023 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
Acrobat crashes if an ImageRight plugin older than version 25.1.1.206 is installed.
To resolve this, update ImageRight to version 25.1.1.206 or later. If the issue persists, disable or uninstall the plugin and relaunch Acrobat.
- To disable the ImageRight plugin, update Acrobat to the latest version, then go to Menu > Preferences, select Plugins from the left menu, select the Disable ImageRight Plugin checkbox, and then select OK.
- To uninstall ImageRight, go to Control Panel > Programs > Programs and Features, select ImageRight Adobe Plug-In, and select Uninstall.
Content credentials missing after Firefly workflows
Open
| Versi aplikasi | Acrobat DC 2024 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
Content credentials are not added at the document level (though present at the image level) if the document is redacted, protected, compressed or optimised post using generate image or generative fill workflows.
Our team is working to correct this issue. Please check back for updates soon.
PDF email actions open old Outlook
Open
| Versi aplikasi | Acrobat DC 2024 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
PDF email actions from Acrobat won’t launch the new Microsoft Outlook application and will open the old Outlook application instead. Old Outlook launches even when the new Outlook is set as the default mail application.
Our team is working to correct this issue. Please check back for updates soon.
Delay in opening web links in Acrobat sandbox version on macOS
Open
| Versi aplikasi | Acrobat DC 2024 |
| Tipe perangkat yang terpengaruh | macOS |
| Terakhir diperbarui | - |
Ringkasan
Web links open slowly from the sandboxed version of Acrobat on macOS versions earlier than Sonoma. Users experience noticeable delays when clicking links that should open in external browsers.
Apple recommends upgrading to the latest macOS version. Alternatively, you can open Activity Monitor, locate the Apple appleeventsd process, and kill it. Learn more about how to resolve the delay in opening web links on macOS sandbox.
Slow advanced search on cloud documents
Open
| Versi aplikasi | Acrobat DC 2024 |
| Tipe perangkat yang terpengaruh | Windows, macOS |
| Terakhir diperbarui | - |
Ringkasan
Advanced search is very slow on a document opened from the cloud.
Our team is working to correct this issue. Please check back for updates soon.
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