Some features do not work | Windows

Issue

The following features do not work in Photoshop Elements on Windows:

  • Moving Photos
  • Select Subject
  • Smooth Skin
  • Colorize Photo
  • Auto Selection tool
  • Perfect Landscape Guided Edit

Reason

Photoshop Elements is installed at a custom location with double-byte characters in the location path.

Solution

  1. Uninstall Photoshop Elements from the custom location having double-byte characters. For more information, see Uninstall Adobe Premiere Elements or Photoshop Elements.
  2. Reinstall Photoshop Elements at a location that does not contain any double-byte characters. For more information, see Installing Photoshop Elements.

 Adobe

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