The Elements Organizer stores information about your photos and other media files in a database called the catalog. Importing and managing files with the Elements Organizer and saving files from Adobe Premiere Elements or the Photoshop Elements Editor (with the Include In The Organizer option selected) accesses your catalog. If you are unable to open the Elements Organizer or save files from Adobe Premiere Elements or Photoshop Elements Editor, you could have an issue with your catalog. Use the steps below to help resolve errors and other issues that occur if your catalog file or one of its support files is damaged.
To benefit most from this information, perform the tasks below in the order they are listed. After you complete each task, try to re-create the problem.
The tasks below require you to open the Elements Organizer Catalog Manager. To do so, use one of the following methods:
- Open the Elements Organizer, and then choose File > Catalog (Manage Catalogs in Elements Organizer 11).
- Hold down the Shift key on your keyboard as you launch the Elements Organizer. Release the Shift key when the Catalog Manager window appears.
To reduce the amount of space that your catalog uses and improve its performance, use the Optimize function of Catalog Manager. Optimizing a catalog also corrects thumbnail issues in Elements Organizer.
This process takes time, especially if you have a large catalog. A dialog notifies you when your catalog and its thumbnail cache are optimized. Click OK to close this dialog.
At times, such as after a power failure, your catalog file can be damaged. To repair this damage, use the Repair function of Catalog Manager.
This process takes time, especially if you have a large catalog. A dialog box notifies you when your catalog is successfully repaired. Click OK to close this dialog box.
If you're unable to view thumbnails of media in your catalog, you can clear the thumbnail cache in Elements Organizer. To clear the thumbnail cache, follow these steps:
Occasionally, a catalog becomes damaged in such a way that the Optimize and Repair functions cannot correct the problem.
If you have created a backup of your catalog, restore the most recent backup of your catalog. For instructions, see the Elements Organizer Help.
If you do not have a backup, create a catalog and reimport your photos and other media files.
To create a catalog: